Atlantic Coast Electric Supply is looking to build its team with individuals who are ready to grow and develop professionally. A Counter Sales team member is the ideal position for a knowledgeable and experienced person who has a passion in customer service and teamwork. As Counter Sales, you will provide customers with world class service and support management in the accomplishment of assigned tasks involving inventory management and store appearance. We will teach you about our products, and processes by offering hands-on and e-learning training opportunities to help you grow in your career while maintaining a healthy work-life balance.

Being successful in this role drives the company’s vision to be our customers’ first choice electrical distributor by providing superior value and an ease of doing business that is second to none. To show our commitment to this vision, this position is eligible for monthly bonuses to reward those who embody the Atlantic Coast Electric Supply Culture.

This position requires 2 years of electrical warehouse or counter sales experience.

Major Tasks, Responsibilities, and Key Accountabilities

• Receives, research, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
• Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
• Processes orders, quotes price, enters orders into the system and provides order information to customers.
• Assists warehouse staff by pulling orders as required.
• Communicates product features, benefits, and warranty policy information to customers.
• Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
• Upgrades the customer experience by identifying related products, add-on extensions and making customers aware of product promotions.
• Ensures merchandise displays are stocked and clean.
• May perform other duties as assigned

If you are seeking a career that supports and drives growth and development, let us help you take the first steps in the electrical industry.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Electrical Warehouse/Counter Sales: 2 years (Required)

Work Location: In person