Description

FLSA Classification: Nonexempt

Reports to: Spa Manager

Job Description

Responsible for understanding, learning and performing all skin care and body treatment services offered by the Spa.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Gather complete and accurate information on new spa patrons using waivers and forms
• Keep comprehensive notes of services and treatments performed in a member folder
• Perform all skin care and body treatment services offered at the spa, which can include: examining skin to evaluate condition and appearance; cleansing with water, creams, or lotions; demonstrating cleansing techniques; applying cosmetic products (creams, cleansers, lotions, etc.); perform simple extractions; using specialized techniques and products (peels and masks)
• Restock and dispense supplies and towels as needed
• Provide information about services and products
• Consistently review and update knowledge of services, products, and offerings
• Ensure that treatment rooms and work spaces are clean and neat at all times
• Follow all current sanitation standards for service implements
• Support and promote spa products and merchandise

Requirements

Physical demands

• Must be able to stand, move, walk, and bend for the duration of a shift
• Must have ability and willingness to work varied shifts including days, evenings, weekends, and holidays

Required competencies, education, and experience

• High School Diploma or GED preferred
• Prior experience working as an Esthetician preferred
• Hold a valid state esthetician license
• Prior customer service experience highly desired
• Must be exceptionally customer service oriented
• Ability to communicate effectively verbally and in writing
• Must be at least 18 years old

Company Expectations

• Read, sign, and abide by the policies included in the Team Member Handbook
• Park in team member designated areas
• Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
• Assist with Service Days
• Willingness to assist with acac programs, special events, or activities outside your department
• When supervisor or team members calls or emails, promptly return contact
• Exhibit a positive attitude at all times
• Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times

Affirmative Action/EEO statement

acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.