Description

Title: Head Tennis Professional, Director of Adult Programs

Department: Tennis

Reports to: Director of Tennis

FLSA Status: Exempt

Summary:

The acac Head Tennis Professional is responsible for teaching group and private lessons for all ages and skill levels. The main duty will be to assist the Director in organizing of the adult programs and coordinating adult USTA leagues, Ladies' Suburban Tennis League, other tournaments and club only leagues. The Head Tennis Professional is also responsible for organizing and creating a social calendar for our adult members. Candidates must be knowledgeable about racquet stringing and repair, USTA Leagues, tennis court maintenance, and adult player development.

Essential Functions (other duties may be assigned):

• Assist with the supervision of all tennis play, as directed by the Director of Tennis
• Provide competent tennis instruction for all groups and levels of players
• Assist with the development of competitive players
• Conduct private and group lessons
• Coordinate USTA and Suburban leagues and matches
• Assist with pro shop sales and court bookings
• Assist the Director with all club events, tournaments and USTA matches
• Assist with court maintenance as needed
• Represent ACAC in a professional manner at all times
• Deliver outstanding service to our members, guests, and fellow team members with friendliness, direct eye contact, and a pleasant demeanor
• Promote the safety and security of all participants at all times
• Maintain a notable visual presence during your shifts
• When necessary, communicate program policies and expectations members and/or guests to ensure a high level of safety and service at all times
• Work directly with the acac Team throughout the year to efficiently maintain the highest standard of cleanliness throughout the facility while providing outstanding customer service to all members and guests
• Assist with training of new staff when requested
• Arrive to work in a timely manner with enough time to prepare for your scheduled shift and/or lessons
• Greet members and guests as they arrive and leave the program
• Remain competent in administering acac’s Emergency Action Plan and be alert and prepared for any emergency
• If unable to work, proactively seek substitutes for your shifts and immediately inform supervisor of the substitution
• Be in proper uniform at all times while at work and always present the acac brand and standard anytime and anywhere the acac uniform is worn
• Attend departmental meetings
• If not already certified, attend CPR/AED training provided by acac; maintain current certification for the duration of your employment

Requirements

Requirements:

• Ability to work varied shifts including evenings and weekends
• Willingness to work additional hours based on the needs of the program
• Must have genuine interest in working with and interacting with children and adults of all skill levels
• Prior experience instructing tennis lessons required
• USPTA or PTA Certifications preferred

Education and Experience:

• High School Diploma required
• Bachelor's degree preferred

Physical Requirements and Working Conditions:

• Must be able to stand, walk, bend, reach, pull, stretch, climb and move for duration of shift
• Must be able to fully participate in all tennis activities (programs and/or lessons)
• Must be able to work in warm and humid outdoor conditions

acac Company Expectations:

• Attendance at New Hire Launch
• Check acac e-mail daily
• Read, sign, and abide by the policies included in the Team Member Handbook
• Park in team member designated areas
• Club cleanliness is an all-team responsibility; assist whenever necessary in any area of the club to keep club neat and clean
• Willingness to assist with acac programs, special events, or activities outside your department
• When supervisor or team members calls or email, promptly return contact
• Exhibit a positive attitude at all times
• Deliver outstanding service to members and guests with friendliness, direct eye contact, a pleasant demeanor at all times

Affirmative Action/EEO statement

acac is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.