A Leader in Hospice and Palliative Care …

Atlanta Family Hospice, a privately owned and operated hospice company, is looking for outstanding members to join our team! The dedication to one of our missions “We personalize our care and treat you like family” flows through our daily work environment, where everyone is treated as a part of our family. We are dedicated to making our patients’ final days, weeks, months, and sometimes even more, as comfortable as possible.

At Atlanta Family Hospice, it is important to us that we offer a workplace that employees are proud to be a part of. We are looking for an exceptional Volunteer Coordinator to join our exceptional team. The Volunteer Coordinator is a member of the interdisciplinary team who is responsible for representing the volunteers and advocating for volunteer services, identifying needs for volunteers, recruiting volunteers, and assigning volunteers with patients/families.

REQUIRED EDUCATION, EXPERIENCE & ABILITIES:

• Bachelor’s Degree required.
• Must have reliable transportation, current driver license, and automobile liability insurance.
• Must be able to understand, read, write, and speak English.
• Excellent organizational and project management skills required.
• Knowledge of hospice concepts, practices, and procedures.
• Experienced with Microsoft Office products and database software systems.
• Experience with EMR systems is a plus.

RESPONSIBILITIES

• Supervises all volunteer activity in local area of service.
• Maintains the 5% criteria.
• Assesses patient/family request for volunteer placement and assigns volunteer.
• Assists with determining recruitment needs related to service area and patient population.
• Recruits, trains and retains volunteers for assigned area of service.
• Maintains frequent communication with the program volunteers.
• Schedules and facilitates volunteer training sessions and in-services.
• Networks with community resources and represents the volunteer program within the community.
• Represents the volunteer program in team meetings while encouraging use of volunteers.
• Serves as a liaison to facilitate communication between the volunteers and staff.
• Oversees volunteer visit documentation as received and files appropriately in patient file.
• Maintains volunteer recruitment and retention records.
• Maintains personnel file on all volunteers and performs annual evaluations and file updates.
• Records and maintains monthly statistics of volunteer visit and time documentation.
• Provides individual volunteer support as needed.
• Participates in the coordination of the patient’s hospice care and in the hospice’s quality assessment and performance improvement program.
• Fulfills other activities as assigned.

ADDITIONAL REQUIREMENTS:

• Must comply and demonstrate acceptable professional standards and practices and promote company’s core values.
• Must understand and accept hospice philosophy and be knowledgeable of pain and symptom control as related to terminally ill patients.
• Must be able to work full-time position, Monday-Friday from 8:30am until 5pm.
• Must be a team player and able to form and maintain relationships with office staff, patients, families and partnering facilities.
• Completes required annual training.

Job Type: Full-time

Ability to Relocate:

• Norcross, GA: Relocate before starting work (Required)

Work Location: In person