Description

DESCRIPTION

The role of an Atlanta Botanical Garden Bartender is to provide exemplary hospitality and

deliver excellent guest experience at all times while serving and interacting with our guests. You must have extensive knowledge of different types of beer, wine, and liquor, and know how to mix a variety of specialty beverages. All Atlanta Botanical Garden Bartenders are considered to be Ambassadors and Representatives of the Atlanta Botanical Garden and should represent themselves accordingly.

ESSENTIAL DUTIES & RESPONSIBILITIES

All Bartenders are expected to be responsible for having their bar set and ready to open 15 minutes prior to opening. This includes all products, serve ware, signage, etc. 

• Greet each guest and nurture outstanding customer service
• Ensure compliance of the Garden’s cashier policy at all times
• Accurately and efficiently complete all sale transactions and maintain proper payment accountabilities 
• Handle set-up, break down and clean-up of assigned point of sale terminal and bar.
• Organize the bar area to streamline drink preparation and inventory
• Properly record all transactions via the point of sale system, confirm order, inform guests of the amount owed, process payments, and provide products sold
• Handle set up of stand, arrange inventory displays
• Notify supervisor of any inventory deficiency, shortage, spill, point of sale issue, need for void/refund or incidents with guests
• Handle all preparation of bar products, mixing ingredients, and serving drinks
• Ensure solid product knowledge of all items being sold
• Acquaint guests with items for sale and use proper selling techniques
• Gauge customers’ needs and preferences and make recommendations
• Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures
• Perform clean up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment
• Perform breakdown of all product and supplies that are pulled and return product to the appropriate storage location

Requirements

REQUIREMENTS

• Prior high-volume bartending experience required
• Must be able to work independently as well as in a team environment
• Organizational skills are essential
• Ability to respond quickly and effectively to change
• Attention to detail and excellent math skills
• Must be able to interact with the public in a confident and professional manner
• Demonstrate excellent listening and clear speaking skills
• Must complete alcohol service training – TIPS certification or ServSafe Alcohol
• Must have access to reliable transportation and be able to report to work on a changing schedule, including weekends, evenings and holidays
• Must have guest focus approach
• Ability to work in a fast-paced environment

PHYSICAL REQUIREMENTS

• Standing and walking 90% of the time
• Position occasionally requires the ability to lift up to 20 pounds
• Constant standing, walking, bending, reaching and repetitive motions
• Must be able to work outside at times, including in the elements during all seasons

The above job duties and responsibilities describe the general nature and level of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory of all duties required of employees in this job.

It is the policy of the Atlanta Botanical Garden to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, reasonable accommodations will be made for qualified individuals with disabilities.