Job Type

Full-time
Description
Athena Care is currently seeking a Medical Technician for our Nashville clinic.
The Medical Technician provides support to both patients and providers and ensures the overall patient experience goes smoothly. This role supports operations for the clinic and provides direct patient care by performing venipunctures and other laboratory procedures as well as supporting patients for TMS/Spravato treatments.
Core Job Duties/Responsibilities:

• Effectively and accurately performs laboratory procedures including completion of drug screens, venipuncture draw, vital signs, specimen collection and COVID testing
• Follows intake procedure and ensures completion of intake process, providing support to both patients and providers as needed
• Assists patients by preparing for TMS and Spravato treatments
• Assists with treatment as directed and in accordance with policy and procedure
• Monitors patient's vital signs and mental status during treatment as outlined in protocols
• Enters appropriate information into the Electronic Medical Record (EMR)
• Provide superior customer service to all individuals and agencies involved through all modes of contact
• Ensures compliance with all policies and procedures, including maintaining patient confidentiality, as well as compliance with regulations of appropriate regulatory agencies (i.e., OSHA, CLIA, HIPAA, Department of Mental Health and Substance Abuse Services, etc.)
• As needed, covers front desk responsibilities.
• Identifies and resolves client's needs and issues to ensure quality patient service as they arise
• Completes administrative and operational tasks to ensure the office is clean, organized, free of clutter and presents well to patients and visitors
• Communicates effectively within the organization providing regular updates to supervisors and peers about current and completed tasks
• Other duties as assigned

Requirements
Job Requirements and Qualifications:
Education/Experience:
o High school diploma or equivalent required; associate's or bachelor's degree preferred.
o 1-year prior healthcare experience preferred
o Prior experience as a Medical Assistant preferred.
Licenses/Certifications:
o Medical Assistant or Phlebotomy Certification preferred
Knowledge, Skills, & Abilities
o Knowledge of medications, standard medical procedures, and administrative procedures.
o Ability to effectively measure patient vitals (I.e. blood pressure) and perform procedures such as venipuncture and specimen collection.
o Verbal communication
o Phone skills
o Listening
o Data entry skills
o People skills
o Informing
o Customer focus
o Customer service
o Attention to detail
o Professionalism
o Multi-tasking
Physical Requirements
This is an office-type role with primarily sedentary job duties and limited reaching, pulling, pushing, or carrying.