ATA Services, Inc is currently seeking to hire an experienced System Analyst to work on a temporary assignment with the City of Albuquerque.

• $27.08 per hour with weekly pay 
• Start Date: ASAP
• Schedule: Monday – Friday; 8:00am – 5:00pm
• Located at 1 Civic Plaza; Downtown Albuquerque
• The selected candidate must be able to pass a background and drug test. 

Provide responsible and complex assistance in facilitating the introduction and maintenance of management information services for City operations; perform a variety of complex systems analysis duties in the design, implementation and maintenance of management information systems and supporting computer hardware and software applications and perform a variety of technical tasks relative to assigned area of responsibility. This is the journey-level class within the Systems Analyst series. Employees within this class perform the full range of duties as assigned. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

ESSENTIAL AND SUPPLEMENTAL FUNCTIONS:

• Work on all aspects of assigned applications development and maintenance and software implementation projects; evaluate, assess and document client needs; perform alternative analyses on possible solutions to meet client needs; identify required project resources including staff, equipment and materials; and set task priorities.
• Confer with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements such as forms of data input, how data are to be summarized and formats for reports.
• Write detailed description of user needs, program functions and steps required to develop or modify computer programs, and application specifications including database interfaces, user interfaces, business rules, and database relationships.
• Review computer system capabilities, workflow, and scheduling limitations to determine if requested programs or program changes are possible within existing system.
• Study existing information processing systems to evaluate effectiveness and develop specifications for new systems or prototype systems to improve production or workflow as required.
• Prepare workflow charts and diagrams using automated tools to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel using the systems.
• Conduct studies pertaining to development of new information systems to meet current and projected needs.
• Plan and prepare technical reports, memoranda, and instructional manuals as documentation of program development following City documentation standards.
• Coordinate and conduct user training, education and problem solving sessions; and counsel users regarding system functionality.
• Upgrade systems and correct errors to maintain systems after implementation. May direct and coordinate work of others to develop, test, install, and modify programs. Troubleshoot problems to source. Assist lower level Analysts in resolution of work problems related to flow charts, project specifications, and programming.
• Prepare time and cost estimates for completing projects. May prepare work breakdown structures and Gantt and PERT charts using automated project management tools.
• Develop Request for Proposals (RFP)s; draft, negotiate and manage vendor contracts for information technology services.
• Prepare and present project progress reports for department management or committees; identify problems and issues; and recommend solutions.
• Review proposed application software for compliance with applicable information technology and quality assurance standards before acquisition or implementation.
• Manage the relationship and expectations of user personnel and departments; prepare service agreements for review and approval.
• Provide strategic planning advice and technical assistance for user information technology plans.
• Provide 24 x 7 on call availability, when needed.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: 

Bachelor's degree from an accredited college or university in information systems, computer science or a related field, plus four (4) years of software applications analysis, design, programming, implementation, and project management experience. 

PREFERRED KNOWLEDGE:

• Theories and applications of computer science
• Methods and techniques of application development, system design, programming, installation, trouble shooting and maintenance of software applications
• Programming techniques including integrated database management applications and system interfaces
• Personal computer hardware and software components
• System development life cycle phases, activities and implications
• Basic budgeting, contracting, purchasing practices, policies and procedures

PREFERRED SKILLS AND ABILITY:

• Recommend, design, implement, install and maintain computer software applications
• Apply a variety of computer programming languages
• Define problems, collect data, establish facts, draw valid conclusions and prepare appropriate reports
• Detect, isolate and resolve information system problems
• Analyze and assess the technological needs of City departments
• Provide application development project management services
• Manage customer relations and expectations
• Utilize automated project management tools
• Implement quality assurance and security procedures for applications services
• Effectively present information and /or respond to inquiries/complaints from city management, regulatory agencies or the public
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation