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Got Bugs Termite and Pest Solutions
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2 Months Ago
Customer Success Manager
$102k-143k (estimate)
Full Time | Business Services 2 Days Ago
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Got Bugs Termite and Pest Solutions is Hiring a Customer Success Manager Near Alpharetta, GA

Are you ready to take your customer service career to the next level? As a Full Time Customer Success Manager at Got Bugs?, you'll have the opportunity to lead a dynamic team of customer service representatives in Alpharetta. This role is perfect for an experienced manager who thrives in a fast-paced, tech-savvy environment. Your innovative problem-solving skills will be put to the test as you ensure our customers receive top-notch service every time.

Join us in creating exceptional customer experiences and making a real difference in the pest control industry. Are you up for the challenge? Apply today and show us what you're made of! You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Become a key player in our team and be rewarded with a competitive salary of $48,000.00 - $60,000.00.

Your day to day as a Customer Success Manager

As a new Customer Success Manager at Got Bugs?, you can expect each day to be filled with exciting challenges and opportunities for growth. From overseeing customer service operations to analyzing data and implementing improvements, you will play a key role in delivering exceptional service. Collaborating with cross-functional teams, you will ensure that customer needs are met promptly and effectively. Your schedule will be Monday through Friday, 8 am to 5 pm, providing a consistent work-life balance.

Embrace this chance to make a real impact and elevate your career in the customer service industry with us!

What you need to be successful

To excel as a Customer Success Manager at Got Bugs?, you'll need a diverse set of skills to thrive in this dynamic role. Your excellent communication skills will ensure seamless interactions with customers and team members. Strong computer proficiency is essential for utilizing various software tools effectively. Your top-notch management abilities will inspire and guide your team to success. Sales and service professionalism will drive customer satisfaction and loyalty.

Being independent and confident, you'll tackle challenges head-on, demonstrating your problem-solving skills. With a customer-oriented approach and attention to detail, you'll consistently deliver exceptional service. Your friendly and positive attitude will create a welcoming environment, while your ability to see the big picture will drive strategic decision-making. Join us and showcase your full potential in the customer service industry!

Join our team today!

So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck!

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$102k-143k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

06/16/2024

WEBSITE

got-bugs.com

HEADQUARTERS

Cumming, GA

SIZE

<25

INDUSTRY

Business Services

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The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.

If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College