The Senior Technical Solution Consultant is responsible for engaging with customers and prospects to identify and understand their business goals and requirements, and clearly articulate how Infor Workforce Management and Infor OS help them achieve those goals. This position works with highly complex accounts and requires strong presentation and communication skills. The individual should have a strong technology depth in understanding enterprise-scale technology solutions and take pride in maintaining existing technical skills while developing new ones, so that they can make strong contributions to deep architecture discussions around application portfolios, applications, and business processes whether on-premises or in the cloud.

A Day in the Life Typically Includes:

• Primary responsibility for supporting the sales process and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, software labs, follow-up discussions and post-demonstration surveys
• Work with account executives on sales opportunities, including: defining the solution scope, designing the account strategy, jointly preparing for prospect interactions
• Understand customer's business priorities - what are the motivations, what are their strategies, and what are the head winds and tail winds in achieving their goals, the technology landscape and landscape aspirations of the customer
• Creativity in approaching challenges and architecting solutions to develop presentation material and deliverables that reflects a deep understanding from an industry context point of view and a specific customers' priorities and requirements, to position our value propositions highlighting benefits and differentiators
• Build level of expertise in Infor technology products and cloud technologies and identify applicability and use cases, demonstrating an ability to match requirements with solutions
• Collaborate on Customer opportunities with Infor Sales, solution consulting, development, service delivery and Product Management teams
• Work within a team to collaborate and continuously improve through leading and participating in internal projects, enablement activities and other activities

Basic Qualifications:

• Previous experience demonstrating Infor WFM platform tooling (Web Migration Utility, Cognos Report Authoring, Clock Management Console, Groovy Extensibility module, etc.)
• Experience articulating Infor WFM embedded AI and optimization capabilities (LFSO, CS optimization, MVS Auto-Assign, etc.)
• Experience handling complex configuration requirements within system, and scale this for demo in terms of timeline and impact
• Experience utilizing Groovy extensibility framework to build demo ready extensions in timeline meeting demo schedules
• Experience speaking to, and elevating technical discussion points, specifically referencing WFM architecture specifics, etc.
• Technical domain knowledge and previous experience with database and database languages such as Javascript

Preferred Qualifications:

• Knowledge of Infor WFM solution and configuration experience at a system administrator level
• Market and general knowledge of hyper-automation, robotic process automation, and workflow tools and alternatives to support articulation of differentiated value

Location: US Remote (Alpharetta, GA, Dallas, TX, St. Paul, MN)