The Marketing Program Manager creates and manages the schedules and traffics creative marketing and advertising programs from concept to completion across thousands of outputs annually including video, billboards, catalogs, emails, social media, digital media, in-stores signage and content production. 

The Program Manager manages creative projects from initiation to completion and coordinates across marketing channel owners, internal and external creative resources, content producers, merchandising and executive level approvals as needed based on each individual marketing program. The ideal candidate will have strong organizational skills, familiar with the Workfront project management tool, be detail oriented and possess the ability to assess workload or scheduling conflicts and identify solutions in a timely and fluid manner. 

Responsibilities: 

Manages and monitors scheduling, trafficking, planning and resource management of thousands of creative marketing and advertising projects annually from program initiation through final output including video production, outdoor, direct mail, email creative, website creative, photoshoots, social media, influencers and more 

Utilizes the Workfront project management tool to create and manage project plans/timelines, weekly status and manages project related meetings 

Schedules, manages and creates agendas for creative briefings, marketing channel reviews, merch reviews, executive team reviews, etc 

Actively and quickly identifies workload and scheduling conflicts or roadblocks and partners with those impacted to identify solutions in a timely and fluid manner to ensure all marketing programs stay on track. Knows when to elevate concerns over timelines and schedules to Supervisor 

Alert teams if requests are outside scope for budget & adjust accordingly 

Actively and seamlessly adjusts projects and schedules in accordance with changing business and marketing priorities and goals and/or resource constraints 

Tracks new project requests from across the organization and embeds them within ongoing marketing workflows

Collaborates with various partners (channel leads, studio, agencies, content/design team, omni team) on orchestrating schedules and ensuring all stakeholders are aware of key milestone dates 

Actively Identifies and recommends opportunities for process efficiencies and organization 

Maintain effective and on-going communications and relationship with internal cross-functional teams and agency partners 

Effectively communicate relevant project information to team(s) and stakeholders 

Manage day-to-day communication with agency partners, channel leads, merchandising teams and content/design team 

Updates weekly team status documents and distributes materials to keep projects and priorities moving forward 

 Desired Traits 

Detail oriented, deadline driven, organized individual able to handle multiple tasks while working independently or as part of a team 

Proficient with Workfront project management tool 

Understands how different parts of the creative team function and work including art directors, copy writers, copy editing, photography, video production, etc. 

Excellent and pro-active problem-solving skills 

Strong communication skills both verbal and written 

Commitment to meeting daily, weekly, and monthly deadlines regardless of the obstacles 

Instill best practices in project planning, execution and efficiencies

Team Player 

Ability to think through projects and assess resources 

Qualifications: 

6 years of creative program management specific to creative marketing and/or advertising required 

Previous experience with project management software required, Workfront preferred