Job Summary

The Broadband Technician I is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work.

This role will be responsible for ensuring and recording correct RF signal levels. The BBT I is required to communicate with leadership and dispatch as needed.

Duties and Responsibilities

Residential install and disconnects* (data, video, phone) on customer premises

Ensure / record correct RF and signal levels within specifications

Communication with leadership and dispatch as needed

Customer education

Operate company vehicle in safe and responsible manner

Other duties as assigned

Requirements / Qualifications

Education : High school diploma or equivalent

Experience : 0 (Entry Level)

Competencies : Maintain satisfactory driving record and have a valid driver's license

Knowledge, Skills and Abilities : Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills;

Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone

EEO Statement

Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.

Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law.

We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

Education

Preferred

High School or better in General Studies

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Last updated : 2024-05-01