5 Field Service Technician, II - Riverside Dr. Jobs in Chattanooga, TN
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Field Service Technician, II - Riverside Dr.
$52k-66k (estimate)
Full Time | Durable Manufacturing
2 Months Ago
Astec Industries is Hiring a Field Service Technician, II - Riverside Dr. Near Chattanooga, TN
At Astec-Riverside Dr., formerly known as Roadtec, our mission is to design, build, and capitalize on the most innovative solutions and products for the industries and customers we serve globally. Our employees thrive in a safe and team-oriented work environment where they are empowered to make suggestions for operational and sustainability enhancements. With safety as our first core value, we take pride in developing talent and invest in training, protective equipment, and technology for continuous improvement. If you share our dedication to advancement and quality services, we'd love to have you join us!The technician guarantees the correct setup and functionality of specified Astec products, covering installation, commissioning, startup, training, maintenance, troubleshooting, and repair. They collaborate with engineering to diagnose and resolve issues and provide training to customer staff on maintenance and operational procedures, aiming for optimal efficiency and customer contentment.What You'll Do:
- Perform installations under supervision of experienced personnel.
- Maintain a positive and professional demeanor with customers.
- Provide support for Astec Technical Assistance Center (ATAC) as required.
- Conduct cross-training for Tier 1 technicians.
- Deliver formal training to customers onsite or in a classroom setting.
- Identify and address manufacturing and engineering defects with sustainable solutions.
- Assist local, state, and federal inspectors and compliance officers when necessary.
- Aid in new product development initiatives.
- Ensure proper setup and operation of electrical, electronic/control systems, and mechanical components.
- Conduct operator skills training for customers, covering startup, troubleshooting, and system operations.
- Equal Opportunity Employer: Astec prohibits discrimination based on various characteristics.
- Generate and submit written field service reports as needed.
- Coordinate with Astec sales, engineering, and manufacturing teams for product or process issues.
- Collaborate with Functional Leadership, Product Support Managers, and Office Support Staff for accurate service reporting and billing.
- Provide 24/7 emergency dispatch support to customers and staff.
- Health, Dental, Vision- Day 1 Eligibility
- Life, and Spousal Insurance
- Health Savings and Flexible Spending Accounts
- Short-Term and Long-Term Disability
- 401(k) with Company Match
- PTO
- Employee Wellness Programs, Tuition Aid, and Employee Assistance
- High school diploma or equivalent; some work experience preferred.
- Minimum 5 years of experience in construction, manufacturing, or related fields.
- Preferably 5 years of experience in HMA, Concrete, or Combustion Industries.
- Knowledge of electrical and electronic circuits, ability to interpret blueprints.
- Familiarity with circuitry, pneumatic, hydraulic, and power transmission equipment.
- Willingness to travel extensively domestically and internationally on short notice.
- Proficient in utilizing remote tools for issue resolution.
- Strong communication skills, both oral and written.
- Basic arithmetic and computer proficiency (Windows, Microsoft Office, Concur, IPS Control Systems).
- Strong analytical skills, including welding and fabrication abilities.
- Conflict management and problem-solving skills.
- Comfortable working independently or in small groups.
- Ability to maintain positive relationships with various stakeholders.
- Proficient in written communication and maintaining productivity with minimal supervision.
Job Summary
JOB TYPE
Full Time
INDUSTRY
Durable Manufacturing
SALARY
$52k-66k (estimate)
POST DATE
03/16/2024
EXPIRATION DATE
06/12/2024
WEBSITE
astecindustries.com
HEADQUARTERS
CHATTANOOGA, TN
SIZE
3,000 - 7,500
FOUNDED
1906
TYPE
Public
CEO
RICHARD J DORRIS
REVENUE
$1B - $3B
INDUSTRY
Durable Manufacturing
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About Astec Industries
Astec designs and manufactures construction machinery and equipment for asphalt road building, mining, and oil well drilling applications.
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