14 Front Office Manager Jobs in Lehi, UT
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Assurance Hospitality Management is Hiring a Front Office Manager Near Lehi, UT
Job description
Front Office Manager
Job description
OVERALL RESPONSIBILITIES
To ensure front desk operations run smooth and assist General Manager with running the hotel.
WORKING RELATIONSHIPS
Reports to: General Manager
Supervises: Front Desk / Night Audit Staff / Breakfast Staff
Interfaces with: Guests, vendors and associates
PRIMARY JOB DUTIES
- Committed to ensuring every guest leaves satisfied.
- Provides a personal example of commitment to guest service by responding to each guests needs.
- Empowers front desk staff to deliver guest service by encouraging and rewarding responsive guest service.
- Ensures hotel standards contribute to the delivery of consistent guest service.
- Assist in pre-registration and blocking of reservations when necessary.
- Ensure front desk staff comply with unit cash handling, credit and check cashing policies and procedures.
- Ensure hotel staff is knowledgeable about incoming groups and new accounts.
- Responsible for making front desk schedule and ensuring all shifts are covered.
- Communicate with the General Manager to be informed of recent developments and upcoming events.
- Knows the hotels demand segments and sources of business for each.
- Ensure proper rates and inventory are loaded correctly.
- Assist the General Manager with city ledger billing and maintenance.
- Ensure daily checklists are completed.
- Ensure front desk area is kept clean and presentable for guests.
- Be knowledgeable of all brand specific front desk requirements and current promotions.
- Other duties as assigned by your General Manager.
JOB QUALIFICATIONS
- Hilton OnQ PMS knowledge
- Ability to verbally communicate effectively with guests and co-workers.
- Prolonged periods of standing and/or walking
- Pushing, pulling, bending, stooping, upward reaching
- Able to lift a minimum of 25 lbs.
- Smile and provide a pleasant place for our guests
- Computer skills are required
Job Type: Full-time
Salary: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Overtime
- Weekend availability
Ability to commute/relocate:
- Lehi, UT 84043: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Required)
- Hilton OnQ PMS: 1 year
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: One location
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$45k-67k (estimate)
10/10/2023
04/22/2024
The job skills required for Front Office Manager include Front Office, Guest Service, Cash Handling, Planning, Billing, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Manager job description and responsibilities
Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.
01/10/2022: Modesto, CA
Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi
02/14/2022: Saint Cloud, MN
Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.
01/07/2022: Helena, MT
The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.
01/29/2022: Manchester, NH
Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.
12/23/2021: Cedar Rapids, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Manager jobs
According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.
02/19/2022: Knoxville, TN
New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.
01/26/2022: Pascagoula, MS
Someone who wants to become a front office manager will need both office and people skills.
01/26/2022: Parkersburg, WV
Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.
01/25/2022: Juneau, AK
Someone who wants to become a front office manager will need both office and people skills.
02/27/2022: Mesa, AZ
Step 3: View the best colleges and universities for Front Office Manager.
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