JOB DESCRIPTION

TITLE: Chief Engineer

POSITION SUMMARY

The Chief Engineer oversees the daily operations of the Symphony Honolulu and the personnel of all departments. This position is in charge of resolving and preventing technical issues. The Chief Engineer will make sure that all mechanical systems and equipment used by the building are working correctly and up to standard. Such operations include maintaining grounds, equipment, amenities, and physical complex with an emphasis on safety and asset efficiency.

Moreover, this position is required to strictly follow OSHA’S safety standards and regulations, and lead the way in preventing accidents in the workplace. The Chief Engineer is accountable for adhering to department budgets, tracking supply usage and inventory, quality control, maintaining regulatory requirements, and training team members on safety protocols and procedures.

Assists General Manager and Operations Coordinator in creating and executing standard operating procedures that emphasize best-in-class customer service for a luxury condominium. Assists in establishing and developing personnel, administrative, and maintenance standards.

Assists in the preparation, review, and analysis of financial statements and budgets. Fulfill the duties of General Manager in their absence. Must be a self-motivated, proactive, detail-oriented leader that understands the importance of time management and time-critical prioritization skills.

A: ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

1. Organizes and manages building facility projects. Creates, and executes short-term and long-term preventative maintenance calendars and assists with coordinating services with outside vendors and contractors.

1. Motivates, coaches, recognizes and supervises all subordinate personnel. Ensures department compliance with all policies and proper safety protocols and procedures are in place. Organizes department meetings and conducts performance goals and reviews with team members. May be authorized to hire or discipline employees subject to the review and approval of General Manager.

1. Responsible for managing and reviewing the “Design Review” contractor packets before submitting them for the General Manager and/or Board of Director approval.

1. Responsible for responding to inquiries from residents regarding specific mechanical and maintenance questions and offering solutions or vendor contacts for problem resolution.

1. Generates and maintains vendor and/or contractor daily reports and records. Maintains accurate logs and maintenance records of our mechanical equipment and building preventative maintenance schedules as required.

1. Generates monthly department status reports notating efficiency, expenditures, projects undertaken/completed, and contracted work.

1. Manages department’s controllable expenses to achieve or exceed budgeted goals.

1. Manages the work schedule and shift assignments for the industrial personnel to ensure adequate coverage.

1. Leads by example and applies the absolute highest standards for our industrial personnel to follow. Promotes a positive, friendly, professional, uplifting environment and ensures best-in-class service in all interactions with residents, guests, and team members.

1. Conducts scheduled inspections and evaluates the physical condition of facilities to document reports and address necessary maintenance or repair. Participates in a minimum of (1) property walk per week with General Manager and other department leads.

1. Responsible for training and developing all industrial personnel on Maintenance and Housekeeping Standards of Excellence, Company Policies, and Standard Operating Procedures.

1. Has intimate knowledge and assists in all emergency procedures as required. Ensures all safety and security protocols are consistently followed.

1. Securing a minimum of 3 proposals and preparing a bid matrix for each repair/equipment replacement/contract/service as required for Board review.

1. Review and monitor contracted projects to ensure compliance with project specifications.

1. Ensures that the buildings' common elements are maintained according to established standards and procedures.

1. Common Areas and Mechanical Contracts: Reviews the contract specifications and ensures that all contract vendors perform the specified scope of work as agreed upon (monthly, quarterly, bi-annually, and annually).

1. Assists General Manager in the preparation and administration of the Association’s financial operations:
   1. Assists in the preparation, review, and approval of the budget prior to the new fiscal year.
   2. Assists in reviewing and preparing work papers and documents for the annual budget, including operating expenses, depreciation, interest, insurance, administration, and fiscal matters.
   3. Assists in the preparation of spreadsheets and conduct database analysis of actual performance to budget throughout each fiscal year.

1. Attends Board of Director meetings on occasion, and may represent the Symphony Honolulu at industry meetings, business projects, functions, and activities to promote a positive public and professional image throughout the community.

B: Marginal Job Duties:

1. May purchase or direct the purchase of building and maintenance supplies, machinery, equipment, or furniture as approved by General Manager.

1. Subject to specific conditions secures computer files by ensuring retention of backup files. Maintains the Security and Camera Systems. Ensure that all staff is trained and have the ability to troubleshoot these systems as needed. This includes the maintenance and training of all electronic equipment in our Social and Media rooms.

1. Works with the Operations Coordinator in establishing guidelines to ensure that all departments return tools, equipment, and supplies to their proper location after use.

1. Determines needs related to routine replacements of assets and incorporates those needs into capital investment priorities.

1. Proposes service contrast relayed to major equipment and critical systems i.e., elevators, HVAC equipment, fire alarm systems, etc.

1. Diagnosing mechanical issues and correcting them.

1. Conducts and oversees emergency and regularly scheduled water shutdowns.

1. Required to pick-up supplies, materials for the AOUO to accommodate the daily operations of the building.

SUPERVISION

Supervision Exercised:

Exercises direct supervision of all subordinate housekeeping, maintenance, grounds, and operations personnel.

Supervision Received:

Receives direct supervision from General Manager, and occasional direct supervision from the Property

Manager or Board of Directors.