PT 1-19 hrs/wk; Starting at $17.80 per/hr DOE 

In accordance with Assets, Inc. core values and mission, the Job Coach provides direct and indirect support, job coaching, and on-site training to individuals experiencing psychiatric and/or developmental disabilities in a variety of employment and community settings. This position works in a professional manner with community businesses, Contract’s Department teams, service providers, team members, parents and/or guardians, and the individuals who are receiving employment services. This position may require de-escalating verbally or physically aggressive individuals according to identified procedures and individual client protocols.

Essential Duties and Responsibilities

1. Adheres to and demonstrates Assets, Inc. core values, mission, policies, procedures and compliance plan in the performance of all aspects of this position.
2. Provides initial and on-going long-term employment support to persons receiving employment services. This includes but is not limited to the following:

• Accompany individual receiving services to job sites. Assist individual in learning and performing the job and adjusting to the work environment.
• Provide job coaching and on-site training as specified in individual and/or site protocols.
• Assist individuals in learning and applying new skills. Offer instruction and assistance.
• Provide continuous feedback on job performance (i.e. positive reinforcement, encouragement, empowerment, etc.).
• Develop and provide pre-requisite skills training to prepare individuals served for transitions to least restrictive and more independent environments.
• Monitor activities and behavior of individual to ensure physical and environmental safety, or for the purpose of reporting on critical/behavioral incidents.
• Assisting with development of data collection systems and collecting and submitting data as requested

1. Functions as advocate between site personnel and individual served to maintain open communications and achieve individual work plan as well as employment objectives.
2. Assists in the development and implementation of Individual Support Plans (ISP) for individuals receiving on-going, long term support, including:

• Assisting in quantifying assessment information needed for identifying goals or support areas.
• Participating in treatment planning and the review process as part of the support team.
• Assisting with quantifying raw data and determining appropriate adjustments to support plans and/or data collection systems.

1. Provides timely documentation of all treatment, programmatic and billing procedures, including

• Completing and submitting progress notes and services notes to the Employment Services Coordinator every Monday by 5 pm.
• Completing and submitting documents/paperwork required for this position according to company rules and procedures (time sheets, service notes, tracking and attendance documentation, etc.)

1. Establish and maintain professional relationships, including:

• Positive interactions with persons receiving support, their families and their support team members.
• Positive interactions with interagency personnel, other agency personnel, employers and co-workers.
• Effectively communicating with all team members and participating in regularly scheduled team meetings and support team meetings.
• Participating in problem solving, team development and professional growth.

1. Attends team, department, and Assets, Inc. meetings as requested.
2. Uses crisis prevention, intervention and de-escalation techniques according to identified procedures and individual client/site protocols.
3. Provides back-up support for team members, including working a varied/flexible schedule as needed. Must be able to work evenings and weekends when necessary to meet client support needs.
4. Completes required training according to established timelines.
5. Maintains company standards of confidentiality and ethical practice in all aspects of this position
6. Performs other tasks assigned by supervisory personnel.

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representatives of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• High school diploma or general education degree (GED) required.
• Previous experience working with individuals experiencing developmental disabilities or mental illnesses and/or related training is strongly preferred.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

Reasoning Ability: Ability to solve practical problems and apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations: Must have an insured vehicle and current Alaska driver’s license (with no or low points). Must be able to pass a criminal background check under state regulations. Must provide copy of driving record, proof of insurance and proof of educational credentials (if applicable) at time of hire.

Desired Skills and Abilities

1. Ability to work professionally and collaboratively with a team to provide quality service to individuals experiencing developmental or mental illnesses.
2. General knowledge of mental illnesses and/or developmental disabilities.
3. Compassionate, patient and non-controlling orientation toward individuals served.
4. Ability to teach, train and provide guidance to others.
5. Ability to effectively advocate for persons who experience developmental disabilities and/or mental illnesses.
6. Good communication and listening skills to establish a collaborative relationship with the served individual and his/her team, co-workers and supervisory personnel.
7. Ability to demonstrate an understanding of boundaries and is able to establish and maintain therapeutic relationship boundaries with the served individual
8. Ability to resolve conflict, be receptive to supervision and feedback from others with resultant behavior change.
9. Committed to learning, mastering and becoming competent in the Direct Service Professional core competencies. Able to identify areas for self-improvement and pursue educational and training resources for professional development.
10. Basic computer literacy (word processing, excel and e-mail).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, and sit for long periods of time. Occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. The Job Coach must be able to de-escalate verbally or physically aggressive individuals according to identified procedures and individual client protocols. 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee could be exposed to moving mechanical parts and occasionally exposed to outside weather conditions. The employee may be exposed to toxic or caustic chemicals, fumes, airborne particles and risk of electrical shock. The noise level in the administrative office is low, but noise level in some businesses the employee may be asked to work in could be moderate to high, contingent upon the specific business. May be exposed to physical and verbal altercations with individuals served.