Company Description
ASPENX, a division of Aspen One, is a contemporary retail and experience brand. Conceptualized by artist Paula Crown, ASPENX leads with creative possibility. ASPENX features the first performance product line developed by a ski resort, informed by its expert on-mountain team for standards of excellence, comfort, and safety. In addition to collaborative ventures, ASPENX also offers bespoke retail, elevated rental equipment, and exceptional experiences both on- and off-mountain. ASPENX has collaborated with brands including Prada, Vuarnet, Anon, Rapha, AETHER and more. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.ASPENX.com or follow @ASPENX on Instagram and Facebook.
Job Description
Summary
It is the Retail Sales Associate's responsibility to make a life-long customer, not just a sale. Providing product knowledge to the customer allowing them to make a series of buying decisions which are mutually beneficial to the customer, and the store. Selling responsibilities include keeping merchandise folded and stocked neatly. Maintaining a clean work environment. This position will be based at the ASPENX Retail Boutique located in the Little Nell Hotel.
Job Posting Deadline
Applications for this position will be accepted until May 1, 2024 for the 2024 Summer Season.
Essential Job Functions

• Knowledge and selling merchandise carried in the stores, and services provided by the Aspen Skiing Company
• Acquire and retain detailed Rental and Retail product knowledge to best serve guests and to help achieve departmental sales goals
• Controlling and helping in loss and theft prevention
• Responsible for booking lessons, powder tours, First Tracks, and other ski related activities
• Assist in coffee bar as needed, making drinks and working in a food and beverage capacity
• Assisting Adventure Concierge with lift, lesson and rental sales
• Maintaining a clean work environment through folding merchandise on the retail floor and stockrooms. Cleaning dressing rooms of hangers, tags, and properly putting away merchandise after each use of the dressing room
• Keep guest refreshment area replenished, clean and restocked for the next day.
• Provide guest with refreshments
• Help with opening and closing cleaning duties
• Organize merchandise and accept delivery of product
• Enthusiasm and knowledge of the Aspen skiing and snowboarding lifestyle
• Other duties and responsibilities as assigned

Qualifications

• Prior retail selling experience and product knowledge preferred
• Excellent customer service skills
• RTP software knowledge a plus
• NetSuite software knowledge preferred
• Retail selling experience
• Must be computer literate

Additional Information
Supervision Given and Received
Supervision Given: This position has no supervisory responsibilities.
Supervision Received: Works under direct supervision of the General Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.
Work Environment and Physical Demands
Ability to be on your feet, kneel and bend for extended periods of time
Regularly work in adverse conditions and requiring the use of protective apparel/equipment to prevent exposure to the elements as well as an office environment and may be required to walk on slippery and uneven surfaces
Must be able to lift, regularly push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Job Benefits
This position is classified as a seasonal full-time position eligible for the following benefits:
Enrollment dates differ across the various programs.
Paid Time Off Programs
Paid Leave Programs
Employee Ski Pass
Other company perks
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.
Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.
For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks
As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here