Job Title: Security Floor Supervisor Department: Operations Reports To: Security Manager FLSA Status: Hourly, Non-Exempt Why the Colorado Convention Center is a great place to work: · $500 Signing Bonus at completion of 30 days of service, additional $500 bonus upon successful completion of 90 days of service! · Generous Paid Time Off and Holiday Pay · Health, dental, vision insurance, eligible upon hire · 401(k) investment plan, with a discretionary employer match of up to 3% · Healthcare reimbursement and flexible spending plans · Employer-paid and supplemental life insurance · Short- and long-term disability insurance available · RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass. · Tuition reimbursement program (salaried employees after working full time for at least one year) · Employee assistance program Compensation: $24.00 - $25.00 General Summary: By specific shift assignment, oversees and directs the work of Security Floor Agents assigned to respective shifts. Shift: Tuesdays & Wednesday 6:20am -3pm Thursdays, Fridays and Saturdays 2:20pm – 11pm Sunday & Mondays off Primary Duties and Responsibilities: · Serve as senior agent on assigned shifts. Effectively operate the shift in support of a high guest experience level of care for employees, clients, and patrons · Assist to implement and effectively carry out emergency, safety, and security programs and procedures when necessary · Implement foot and vehicle patrols of property; Inspect and report on facilities compliance with safety and security procedures · Assist the investigation, reporting and follow-ups on incidents including damage/injury to the facility or employees. Assure proper and immediate routing of incident reports and have those to Assistant Manager or Manager for review and final report. · Assist with overview and reporting of client-contracted event security · Assist with assignments and permitting for temporary parking · Assist with taking photos at base when needed. · Other duties as assigned As an Officer on an assigned shift: · Provide a guest services level of care for employees, clients, and patrons · Carry out emergency, safety, and security programs and procedures when necessary · Perform foot and vehicle patrols of property. Inspect and report on facilities compliance with safety and security procedures · Investigate and report on incidents including damage/injury to the facility or employees · Assure POD compliance on patrols · By direction, provide assignments and permitting for temporary parking · Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Education and Experience: · High school diploma or GED · Two to four years security experience in a large facility · One year of supervisory experience preferred Skills and Abilities: · Absence of felony or violent crime convictions · Demonstrate excellent communications (verbal and written) and inter-personal skills among all levels of staff and clientele, required · Work effectively with diverse groups of people among all levels within an organization; skill to work effectively as part of a team, required · Perform leadership role and job tasks effectively despite sudden deadlines and changing priorities, required · Excellent problem solving and organizational skills, required · Provide customer service in a professional considerate manner, required · Excellent record of dependability and reliability, required · Customer Service Experience, preferred Computer Skills: · Basic computer skills Certifications, Licenses, Registrations: · City and County of Denver Security Guard License required · Valid and current Class C Colorado Driver License preferred Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Position requires physical ability to patrol and inspect the facility ground and buildings; up to 3/4 walking and 1/4 siting. Frequent climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart. May be exposed to physical confrontations. Subject to adverse weather conditions. A, B, or C shift work as assigned. Irregular and/or extended hours, including weekends, evenings, and holidays may be required; determined by event schedule and/or department need. Must possess the ability to lift objects up to 50 pounds to desk level. Requires radio usage of a two-way hand-held radio. Note: Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000. Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.