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ASM Global-SMG
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IT Support Specialist
ASM Global-SMG Denver, CO
$76k-93k (estimate)
Full Time 3 Weeks Ago
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ASM Global-SMG is Hiring an IT Support Specialist Near Denver, CO

Job Title: Network Support Specialist Department: Technology Reports To: Chief Information Officer FLSA Status: Hourly, Non-Exempt Why the Colorado Convention Center is a great place to work: $500 Signing Bonus after 30 days of service and an additional $500 bonus upon 90 days of service! Generous Paid Time Off and Holiday Pay Health, dental, vision insurance, eligible upon hire 401(k) investment plan, with a discretionary employer match of up to 3% Healthcare reimbursement and flexible spending plans Employer-paid and supplemental life insurance Short- and long-term disability insurance available RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass. Tuition reimbursement program (salaried employees after working full time for at least one year) Employee assistance program Compensation: Compensation is dependent on experience and rages from $25.50 to $27.00 per hour. General Summary: Working supervision for installation, maintenance, and repairs of facility communications systems including telephone systems, computer/data systems, and digital display systems. Primary Duties and Responsibilities: Configure and support Cisco VOIP systems, to clients, in-house vendors, and staff. Support communications-related computer systems for administrative and functional purposes. Add, delete, and modify users in CCC network environment (MS Server environment). Configure and install new PC’s and its peripherals. Promptly respond to helpdesk support requests. Assist users with internal and external software including: MS Office suite, Adobe products, EBMS data management system, ADP, and other web-based services. Assist Systems Administrator maintain FourWinds digital signs and digital room signs. Maintain a safe working environment. Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. The ability to operate computers and work with office systems. Demonstrate excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele, required Ability to understand and follow written and oral instructions. Ability to handle multiple tasks efficiently and accurately. Demonstrated problem-solving and communication skills. Excellent record of dependability and reliability. Ability to speak, understand, and read Standard English, required. Work effectively with diverse groups of people among all levels within an organization Education and Experience: High school diploma or GED Minimum of 1-year Helpdesk experience. Cisco VOIP/ switch experience a plus CompTia A certification a plus. Experience with telephone and telecommunications systems used in the DCC facilities, including, but not limited to, multi-line phone systems, local area networks, modems, PBX and Cisco VOIP equipment Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions. Position may require certifications by law and/or job assignment. Position requires frequent sitting, occasional walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; Must possess the ability to lift objects up to 50 pounds to desk level. Requires radio usage of a two-way hand-held radio. Note: Colorado Convention Center/ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Job Summary

JOB TYPE

Full Time

SALARY

$76k-93k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

05/30/2024

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The job skills required for IT Support Specialist include Adobe, Verbal Communication, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Support Specialist positions, which can be used as a reference in future career path planning. As an IT Support Specialist, it can be promoted into senior positions as an Information Technology Auditor Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Specialist. You can explore the career advancement for an IT Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming an IT Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Support Specialist job description and responsibilities

IT Support Specialist provides a wide range of computer services from basic troubleshooting to complex maintenance and repair procedures.

01/10/2022: Gainesville, FL

IT Support Specialists to work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.

02/20/2022: Jacksonville, FL

The IT Support Specialist provides computer support to end users across the College district for computer hardware, software, other technology equipment, and business-related applications.

12/31/2021: Little Rock, AR

These specialists either support computer networks or they provide technical assistance directly to computer users through a help desk.

03/08/2022: San Jose, CA

IT support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

12/13/2021: Brockton, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Support Specialist jobs

Employers usually prefer to hire IT support specialists with some sort of formal college education even though training requirements can vary.

02/27/2022: Lancaster, PA

Some employers may accept IT support specialists without formal education who have computer experience and certification.

01/21/2022: South Bend, IN

Learn about the job description and duties, and read the requirements to start a career as a IT support specialist.

12/26/2021: Daytona Beach, FL

To have a successful career as a IT support specialist, there are certain skills that hiring managers know to look for, and you must learn it.

02/07/2022: Bridgeport, CT

Successful technical support specialists possess common characteristics and aptitudes.

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Step 3: View the best colleges and universities for IT Support Specialist.

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