POSITION: Conversions Supervisor DEPARTMENT: Operations REPORTS TO: Manager, Operations FUNCTIONAL REPORTS TO: Director, Operations FLSA STATUS: Full Time / Hourly / Non-Exempt RATE: $27.46/hour ASM Global is the world’s leading venue management and services company, connecting people through the power of live experience. As the world’s most trusted venue manager, we have a global reach that is unmatched in our industry. Our expertise and experience tailor all the resources we have accumulated to deliver the localized solutions that create the places where communities come together, celebrate, and thrive We are looking for someone to fill our Conversions Supervisor position which is located at Target Center in Minneapolis, MN. Home of the MN Timberwolves and MN Lynx. Job Summary This position assists the Manager Operations by actively implementing strategies for the conversion/changeover crew, as well as supervise conversion staff and monitor changeovers between events to ensure efficiency. These events include concerts, basketball games, special events and family shows. Essential Duties Other duties may be assigned. Supervise and assist with all aspects of operations including scheduling staff, setups and conversions; enforcing safety, productivity, and enforcing policies and procedures; and implementing building and department policies, while maintaining superior customer service to vendors, guests, and internal staff. Supervise operations staff, including: training employees; planning, assigning and managing work; appraising performance; rewarding and disciplining employees; addressing employee complaints and resolving problems. Hire and discharge employees when appropriate, under the direction of the operations manager. Assign tasks to staff and assist as needed for daily maintenance and upkeep of department equipment such as risers, basketball floor and hoops, dressing room furniture, and miscellaneous other general duties. Required Qualifications 1. A minimum education level of: High School Diploma or its equivalency 2. A minimum of 3 years of related work experience 3. Availability to work flexible hours required. Daytime availability preferred; third shift availability required. 4. Knowledge of tools, materials, and equipment used in building operations (forklift, power tools, basic tools, etc.) 5. Demonstrated knowledge of general operational procedures, facility capabilities, industry terminology, event-related services, and/or conversion requirements for the types of events anticipated at the facility. 6. Possess (or can easily obtain) licenses, certifications or training required by local, state or national authorities for the operation of the equipment found in the facility – particularly, a forklift. 7. Knowledge of current First Aid, OSHA and facility safety procedures. 8. Ability to remain in a stationary position or move about the venue for extended periods during a shift. 9. Ability to constantly position self to complete installations over, under and through. 10. Ability to frequently ascend/descend ladders or stairs. 11. Ability to move materials and equipment up to 75 lbs. 12. Ability to operate machinery such as small hand and power tools. ASM reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description. Key Job Factors: Level of accountability: Generally managed Level of decision making: Diversified tasks Has contact with: Inside / Outside company Supervision: Direct supervision/management of employee(s) Position Title(s) of Direct Report(s): Conversion Lead (FT), Coordinate work of PT Conversion Crew Physical Requirements: Considerable mental and physical effort Travel Percentage (%): Not Applicable Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.