Do you wake up every morning inspired to solve problems and make a meaningful impact in health care? If so, we want to hear from you.

Innovista Medical Center is more than a clinic. It's a community hub. Many still feel unseen, unheard, and unsupported when seeing a health care provider. By putting our patients' needs first, we are transforming what it means to get exceptional care. We don't just treat symptoms. We focus on whole-person health—physical and mental well-being, disease prevention, and thoughtful management of chronic conditions.

Innovista Medical Center provides primary care and walk-in services for people of all ages in ten locations in Dallas and Houston. We provide comprehensive healthcare services, including in-office lab work, vaccines, imaging, and telemedicine.

Our values help define the patient experience and how we treat each other.

• HEARD: Our care starts with listening well to build relationships and trust.?
• UNDERSTOOD: We offer an experience recognizing every patient's history and background.?
• IN CONTROL: We provide one place for all primary care needs for the whole family.?
• ACTIVELY SUPPORTED: We ensure patients are not alone in the care process, which is much more than what happens during a visit.?
• SEEN: We honor the entirety of who each patient is and care for them at the highest level.

If you are looking for a rewarding medical career, we look forward to hearing from you!

We're thrilled to announce a dynamic opportunity for you to become an integral part of our Dallas, Texas team. As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.

JOB SUMMARY:

The Medical Center Manager will be in charge of the successful management and operation of medical practices to include all specialty disciplines and clinic site. Provides all medical specialists with resources necessary to meet needs of patients and meet the financial objectives of the practice and group. Management and Leadership skills are essential to the success of this position. The main focus of the Manager is to support a team of highly qualified and dedicated staff to provide quality medicine while creating and maintaining the “Innovista Culture” for patient care.

DUTIES AND RESPONSIBILITIES:

• Direct supervision of all personnel and ensure adequate staffing levels.
• Ensures that work schedules and staffing patterns are implemented and recognizes and promotes teamwork orientation and training of personnel on center policies and procedures.
• Evaluate supervision personnel, employee performance and makes recommendations accordingly to the administrator.
• Counsel and discipline employees when necessary; monitor productivity levels of personnel.
• Assist in developing and updating policy and procedure manuals. Process daily cash reconciliation/ deposits and other reports as necessary and ensures petty cash is accounted and safeguarded.
• Collects and summits monthly statistical reports to Upper Management for all center services and departments.
• Develops progressive departmental goals and appropriate measures to ensure timely effective results.
• Responsible for and will recommend procurement of supplies, equipment and modifications necessary for practical economical operations.
• Responsible to comply with on call rotation.
• Analyze and develop productivity of departments.
• Analyze data related to physician’s productivity and member services.
• Works closely with the Marketing Dept. in developing strategies to increase ad retain membership.
• Handle member complaints.
• Ensures that referrals are being issued in a timely manner.
• Maintain updated documentation of licenses and in-services to comply with regulatory procedures.
• Maintain open communication with assistant administrator on daily operational issues.
• Responsible to comply with on call rotation.
• Schedule supervision and staff meetings.
• Ensures customer satisfaction with all members.
• Performs other duties as assigned.

• Minimum 5 years supervisory experience.
• Computer knowledge required (Word, Excel, Internet).
• Customer Service skills and training.
• HIPAA testing required.
• Any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities as described including related work experience.
• BA/BS Degree preferred.
• Previous experience in healthcare preferred.
• Relevant or any other job-related vocational coursework.
• Experience with Epic electronic medical records system is strongly preferred.
• Bilingual (fluency in speaking Spanish) is preferred.

BENEFITS:

We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members.

HEALTH & WELLBEING

• A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Dental and vision coverage
• Company-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment)
• Employee Assistance Program
• Discounts and perks on gym memberships, shopping, travel, recreation, and more

FINANCIAL GROWTH

• A yearly discretionary bonus
• 401(k) with a company match
• Rewarding employee referral bonuses

WORK/LIFE BALANCE

• Generous paid time off policy that increases with tenure
• Nine paid company holidays three Diversity Days
• Paid Parental Leave (up to 6 weeks, subject to applicable waiting period)
• Potential to work hybrid or remote and/or create a flexible work schedule (role specific)

JOB SATISFACTION & ADVANCEMENT

• Clear career advancement and growth pathways
• Continuous education opportunities
• Diversity, Equity & Inclusion Committee with various Business Resource Groups you can join
• Company-wide socials and gatherings
• "Dress for Your Day" policy
• An open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work culture

Benefits may be subjected to an applicable waiting period.