About Us:

Join the experienced team of Dr. Ashley Howarth, one of Arizona's most in-demand plastic surgeons. Dr. Howarth is a board-certified plastic surgeon and completed her prestigious Plastic and Reconstructive Surgery residency at the Mayo Clinic Arizona. Dr. Howarth's all-aesthetic practice offers both surgical and non-surgical cosmetic procedures with a team of skilled providers. As she expands her practice and builds a new luxurious office, this is an exceptional opportunity for a talented individual to join her growing team.

Position Overview:

We are seeking an experienced and passionate Patient Care Coordinator to join Dr. Howarth's growing practice. This role serves as a vital link between patients and the doctor by managing consultations, scheduling, and fostering strong relationships with prospective patients. The ideal candidate will have a strong sales background, exceptional interpersonal skills, and a desire to help patients achieve positive outcomes.

Responsibilities:

• Conduct phone consultations and schedule appointments, ensuring proper documentation and scheduling for surgeries and treatments.
• Foster relationships with patients and guide them through their surgical journey.
• Manage and optimize the white-glove customer service experience for all patients.
• Assist patients with financial transactions, including discussing costs and helping with financial payment options.
• Provide patients with information about Dr. Howarth, surgical and non-surgical procedures, and products.
• Generate reports using 4D EMR and Excel, and maintain organized records.
• Communicate effectively with patients, staff, and the surgery center.
• Collaborate with the team on operational goals and help drive practice growth.

Desired Skills and Experience:

• 2 years of patient care coordinating experience in plastic surgery, med spa, or cosmetic dermatology.
• Proven track record in sales with a strong ability to influence and engage patients.
• Excellent customer service skills, caring personality, and strong organizational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and EMR systems.
• Ability to multi-task, work efficiently, and maintain attention to detail in a fast-paced environment.
• Strong communication and interpersonal skills, with a passion for helping others.
• Positive attitude, team-oriented, and a desire to embrace the practice's philosophy.

Schedule:

This is an office-based, full-time position with a 40-hour work week, Monday to Friday.

Compensation:

The position offers a base salary of $70,000, with a commission and bonus structure that allows candidates to earn $90,000 to $125,000 annually.

How to Apply:

Please include a cover letter, resume, and professional references to be considered for the position. Join Dr. Howarth's experienced team and embark on a rewarding journey in one of Arizona's most prominent plastic surgery practices.

Benefits:

• Sick / Holiday / Vacation Days
• Dental Coverage
• Discounted Treatments / Products
• Perks involving complimentary treatments and products.
• Paid time off policies for sick days, vacation, and holiday.

Job Type: Full-time

Pay: $70,000.00 - $125,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Paid sick time
• Paid time off
• Uniform allowance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Private practice

Application Question(s):

• Why do you think you would be a good fit for this position?
• What about this job makes you excited to apply?

Work Location: In person