Code Ninjas Downingtown is seeking a highly professional, enthusiastic, and self-motivated Front Office Associate to join our team. The successful candidate will be the first point of contact for our customers, managing all aspects of their experience within the center.
Key Responsibilities:
1. Greet and welcome parents and children into the center, ensuring they receive a warm, positive first impression.
2. Answer incoming calls, providing courteous, efficient service, and forwarding calls when necessary.
3. Take detailed notes and messages and ensure they reach the appropriate staff member.
4. Coordinate with the center director or owner for additional tasks and responsibilities.
5. Open and close the center promptly according to the operational hours.
6. Conduct inventory checks and audits regularly, ensuring accuracy and proper record-keeping.
7. Exhibit a professional demeanor at all times, upholding the reputation of Code Ninjas.
Qualifications and Skills:
1. Prior experience in a front office role or similar customer service position is preferred.
2. Strong communication and interpersonal skills with a pleasing personality.
3. Ability to multitask, prioritize, and manage time effectively.
4. Exceptional organizational skills and attention to detail.
5. Reliable and punctual, with the ability to work flexible hours.
6. Team player with the ability to take initiative and work independently.
7. Familiarity with basic office equipment and procedures.
Code Ninjas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have a positive attitude, a passion for providing excellent customer service, and a love for creating an enjoyable experience for our customers, we would love to hear from you.
Please submit your resume and cover letter highlighting your relevant experience and why you're interested in joining our team.
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.