Job description

As a Sales and Marketing Specialist, your primary responsibility will be to ensure our customers receive exceptional care and support. You will play a crucial role in reaching our customers' expectations and setting a warm and welcoming tone. Your main focus areas will be sales and marketing, where you will work to increase awareness of our practice in the community and drive business growth.

Sales Responsibilities:

Take ownership of the entire new patient process, from answering new patient phone calls to greeting them at their consultations.

Collect paperwork, conduct meet and greets, take x-rays and photos, and provide highlights for the doctor.

Assist the doctor during new patient consultations, input notes into the computer, present treatment plans and fees, schedule appointments, and set up recall.

Handle all insurance filing, monitor insurance accounts, and ensure timely payment receipt.

Enter contracts and set up auto payments for patients.

Post payments to patient and insurance accounts and follow up on any delinquencies.

Marketing Responsibilities:

Develop and execute internal marketing strategies such as contests, referral programs, rewards systems, and patient reviews.

Organize special events like patients' birthday parties and patient appreciation parties.

Manage digital marketing efforts, including website optimization, SEO, YouTube, and social media marketing on platforms like Facebook, Instagram, Twitter, and Snapchat.

Create engaging and attention-grabbing posts on Facebook (at least five per week).

Maintain a blog and implement email marketing campaigns using platforms like Mailchimp.

Coordinate monthly newsletters, including features like "Patient of the Month."

External Marketing:

Build relationships with referring dentists to increase awareness and generate referrals.

Establish partnerships with local schools and sponsor local sports teams.

Participate in community events and engage in business-to-business marketing initiatives through organizations like BNI and the Loudoun Chamber.

This position offers an exciting opportunity for a Sales and Marketing Specialist who is passionate about driving business growth through strategic planning, account management, and effective sales techniques. Join our team today and contribute to our mission of providing exceptional care to our customers while expanding our practice's reach in the community.

Hours in the office: Tuesday 9am-6pm, Wednesday 7:30am-3pm, Thursday 10am-7pm, Friday 8:30am-2pm, the first Saturday of the month 8am-2pm. Events as needed.

Job Type: Full-time

Salary: $18.00 - $22.00 per hour

Benefits:

• Paid time off

Compensation package:

• Commission pay

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Ability to Relocate:

• Ashburn, VA 20147: Relocate before starting work (Required)

Work Location: In person