As a Citrix Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on a Citrix Administrator joining our team to be a part of the team of men and women that solve some of the world s most complex technical challenges

How a Citrix Administrator will Make an Impact:

• Small team environment, with open communication, work across multiple teams to communicate with Security Operations; Cyber and DevOps.
• Assists with other Federal Agencies to help combat crime and resolve complex technical challenges.

What You ll Need to Succeed:

Education:

• BS degree; additional years of experience may be considered in lieu of degree
• Security

Required Experience:

• 5 years of experience and deep expertise with systems administration

Required Technical Skills:

• Citrix Virtual Apps & Desktops (CVA&D)
• Citrix Provisioning Services (PVS)
• Experience integrating Citrix NetScaler ADC/NetScaler FIPS devices in an enterprise environment
• Upgrades Citrix based applications and hardware as required
• Dell Wyse terminal integration
• Assists with daily operations and maintenance of enterprise Windows-based environments.
• Provides support with restoration efforts for unplanned system outages and service disruptions
• Assists various SMEs with task-oriented work while receiving OJT learning opportunities (VMware, Exchange, SharePoint, MS SQL).
• Performs software upgrades, patch installs, firmware upgrades
• Performs incident resolution for Tier 3 requests
• Diagnosis and troubleshoot problems related to the OS, hardware, network, and related software
• Troubleshoot and configure servers in a virtual environment using vSphere
• Create scripts in various shells to automate daily and periodic tasks
• Document work for leadership, update/create Standard Operating Procedures, and brief staff and customers various tasks

Security Clearance Level:

• Secret clearance to start; must be able to obtain TS/SCI

Required Skills and Abilities:

• Highly experienced in configuration, management and deployment of Citrix ADC/NetScaler FIPS HA appliances
• Strong understanding of Citrix Application Delivery Management (ADM)
• Strong understanding of Citrix Web Application Firewall (WAF)
• Managing Citrix XenDesktop, XenApp, for hosted applications and virtual desktop deployments via zero client terminals
• Microsoft Windows desktop design engineering and implementation options
• System configuration based on security guidelines such as DISA STIGs
• Security

Preferred Skills:

• Strong Citrix skillset; Citrix Administration, Citrix Hypervisor, Citrix NetScaler s; in lieu experience with NLB and F5 will be considered

Location:

• On Customer Site

Citizenship Required:

• ship

Frequently Asked Vendor Questions:

• What is the mission of the program/ contract? NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities
• What will a typical workday look like for the Contractor? 8-hour shift
• Is this a team setting? Team setting.
• What are the top three skillsets the candidate should have? Citrix ADC/NetScaler, Citrix ADM, Citrix Web Application Firewall.
• What is the interview process? Schedule via teams or provide conference line phone #
• How many interviews until decision is made? One. Audio only or audio/video or in-person? Audio.
• What government agency/customer does the contract support? DOD/ NCIS NAVY
• What is the length of the contract? 5 Years. What Option Year is it currently in? OY2. When is re-compete? Late 2025.