About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000 Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• the coolest tech for world’s leading brands
• complex problems – and learn new skills
• the power of transforming digital engineering for Fortune 500 clients
• your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

**** About the Role ****

Job Title: Senior MS Dynamics 365 CRM Administrator

Key Responsibilities:

• This is a business facing role to support the operational needs for Business with CRM. Includes building dashboards, views and other onboarding, operational support items.
• Responsible for all configuration, administration, support, and development of MS Dynamics implementation .
• Build queries, dashboards, and reports to monitor progress towards strategic goals.
• Systems administration, configuration, customizations, end user training, and manage the upgrade process.
• Provide support the implementation and configuration of MS Dynamics 365 applications , ensuring alignment with best practices and industry standards.
• Monitor system performance and complete MS CRM system audits to ensure the quality of data collected, performing duplication checks and consolidating data as needed.
• Support, create and enhance MS Dynamics workflow and customizations.
• Create and configure MS Dynamics user accounts, security roles, entities, field level security & business units.

Minimum Qualifications:

• 4 to 6 years of experience as a MS Dynamics CRM Administrator or Analyst.
• Knowledge of MS Dynamics CRM configuration, customization, and administration.
• Understanding of CRM best practices and industry standards.
• Strong knowledge of Office 365 enterprise systems, services, and security.
• Excellent communication and interpersonal skills.

Desired Qualifications:

• Nice to have MS Dynamics CRM certifications.
• Certification in MS Dynamics 365 (e.g., MS Certified: Dynamics 365 Fundamentals, MS Certified: Dynamics 365 Customer Service Functional Consultant Associate) preferred.

Location: Scottsdale - AZ (Hybrid Role; Needs to work 2 to 3 days from Office)

Salary Range: The salary for this position is between $60,000 – $120,000 annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal days accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 days of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!