Candidates can be in Rio Rancho, NM. Will need to be able to come onsite Tuesday and Wednesday after training.

SMB Chat:

• Gathers and assesses SMB customers hardware, software and technical needs.

• Generates leads to specific departments based on customers’ needs and segments.

• Identifies related future needs for lead generation, opportunity expansion.

• Identifies customer specific parameters and constraints that impact the solution.

• Investigates and optimizes a solution’s fit to the requirements of the customer.

• Identifies probable competition.

• Solicits inputs from team members as required.

• Anticipates some of the potential challenges for the proposed solution.

• Assists peers in area of expertise as needed.

• Assists SMB customers in placing orders via chat Affiliate Inside Sales:

• Proactively sells company products, services, supplies and solutions

• Achieves set quota and goals

• Manage a dedicated que to field consistent inbound calls

• Sells complex, multi- products/services within multiple specialty company programs

• Nurtures and closes new sales opportunities

• Proactively manage and follow-up on leads

• Focus on new accounts daily to build and maintain a robust sales pipeline

• Actively prospects within accounts to discover or cultivate new sales opportunities

• Aggressively reviews account activities in pursuit of upselling and cross-selling opportunities to promote new business

• Applies consultative-selling techniques to identify and advance opportunities

• High focus on continual growth within designated programs

• Multitasking between multiple internal systems while managing the call/sales flow with the customer

• Using customer relationship management (CRM) tools to catch and record customer details and purchasing history/trends

• Cultivating strategic business relationships with key decisions makers in the purchasing approval process

Job Types: Full-time, Contract

Pay: $16.00 per hour

Expected hours: 40 per week

Experience level:

• 2 years
• 3 years
• 4 years
• 5 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to Commute:

• Rio Rancho, NM 87144 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person