Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a . As a , you will play a crucial role in providing exceptional guest services and ensuring a positive experience for all our guests. If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we encourage you to apply. Duties: - Greet guests and provide them with a warm welcome upon arrival - Assist guests with check-in and check-out procedures - Handle guest inquiries, requests, and complaints in a professional and timely manner - Provide information about hotel facilities, services, and local attractions - Maintain accurate guest records and handle cash transactions - Coordinate with other hotel departments to ensure guest satisfaction - Answer phone calls and direct them to the appropriate department or individual - Assist with reservations and manage room availability - Ensure the front desk area is clean, organized, and presentable at all times Requirements: - Previous experience in guest relations, front desk, or customer service is preferred - Multilingual skills are a plus - Knowledge of hotel management systems and phone systems is desirable - Excellent communication and interpersonal skills - Strong problem-solving abilities and the ability to handle difficult situations with tact and diplomacy - Exceptional attention to detail and organizational skills - Ability to work well under pressure in a fast-paced environment Please note that all positions at our company are paid positions. We value our employees' contributions and offer competitive compensation packages. If you are passionate about providing exceptional guest services and thrive in a hospitality environment, we would love to hear from you. Apply now to join our team as a !

Job Type: Part-time

Pay: $10.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work setting:

• In-person

People with a criminal record are encouraged to apply

Ability to Relocate:

• Parkersburg, WV 26101: Relocate before starting work (Required)

Work Location: In person