Express Team Production Leader Stevinson Toyota East

444 S Havana St, Aurora, CO 80012, USA Req #2592 Monday, April 29, 2024

About Asbury

Stevinson Automotive is part of Asbury Automotive Group (NYSE : ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.

Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report.

Stevinson Toyota East is seeking an experienced Express Team Production Leader to join their service team.

Compensation : $80k-$120k based on certifications, experience, bonuses, and other criteria achieved.

Work Hours : Full Time schedule as defined

Pay and Recognition :

• Paid holidays & paid time off
• Holiday match

Insurance / Retirement :

• Insurance : medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave or 1 week paternity leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning and Career Development :

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities

Additional advantages :

• Employee assistance program
• Employee discounts parts and service repairs
• Scholarship opportunities
• Opportunities to join our community service initiatives
• Aggressive Employee referral program with bonus opportunities
• Saturday lunches provided by dealership

JOB DESCRIPTION SUMMARY

The primary goal of the Team Leader is to provide an extraordinary guest experience while creating guest advocates. The Team Leader is a line supervisor who has direct responsibility for the overall production, quality control, and general behavior of the Production Team.

They are also responsible for producing billable labor at a level determined by service management.

DUTIES AND RESPONSIBILITIES

• Produces billable labor on the vehicle brought into the Service Department for service or repair
• Sets completion times for the jobs assigned to the production team
• Dispatches work to all the team members in a fair and equitable manner
• Manages the team to achieve high levels of overall team production and develops monthly forecasts
• Maintains a high standard of quality workmanship for the labor performed by every team member
• Maintains a high level of cleanliness, grooming, and uniform appearance for the entire team
• Assists in decisions for team personnel
• Meets with the Service Manager at least once a week to discuss : The team’s performance vs. objectives; Personnel problems
• Ensures that all Team members adhere to company policies
• Communicate to the appropriate Service Advisor information regarding any job that will not meet the Service Advisors promise time
• Assures that flat rate time assignments are true and accurate
• Reviews the up-flagging of all repair orders at the end of each day (work in progress and left uncompleted)
• Covers the previous days’ flat rate hour performance with all the team members every day
• Designates and train a lead technician to manage the team in the Team Leader’s absence
• Monitors Technician certification status within the Team as required (ie., NIASE, State of Texas, etc)
• Knows and understands the Fixed Right The First Time (FRTFT) process, and utilize the program to achieve guest satisfaction
• Works with other team leads and Service Management to complete goals and objectives
• Ensure team of technicians are cleaning bays daily
• Ensure technicians are on time to their scheduled shift
• Monitor video MPI and photos to ensure a high standard is being delivered to our guests

SKILLS AND REQUIREMENTS

• Must be at least eighteen years of age
• High school diploma or equivalent
• Must have a valid driver’s license and meet company MVR policy requirements
• Must be able to pass pre-employment screenings (background and drug test)
• Applications will be accepted and candidates evaluated on an ongoing basis until the position is filled.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.

Other details

• Job Family Service
• Pay Type Hourly

Last updated : 2024-04-30