Parts Counter Associate- Greenville Luxury

2686 Laurens Rd, Greenville, SC 29607, USA Req #1963 Thursday, March 21, 2024

About Asbury

Greenville Automotive is part of Asbury Automotive Group (NYSE : ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States.

We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners.

Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.

At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally.

Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report.

We're looking for a Parts Counter Associate who has a passion for building relationships, delivering exceptional guest experiences, and driving innovation in the automotive industry.

If you're highly motivated, energetic, and customer-oriented with a background in the automotive and / or parts counter industry , we encourage you to apply now and help us redefine the car-buying experience.

The parts Counter Associate is responsible for selling parts to all customers, over the counter, through the shop, or on the phone.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Inform customers of companion part requirements while ensuring the customer is exposed to the complete product line.
• Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed.
• Inform customers of companion part requirements and specials and ensure that the customer is exposed to the complete product line.
• Review the body shop estimate to ensure the ordered parts are correct and all pricing aligns with the estimate when applicable.
• Pull and fill orders from stock.
• Notify the parts manager of out-of-stock or shop materials needing immediate attention.
• Notify all necessary parties when specially ordered parts have been received.
• Pull orders and tag all parts with customer names and job numbers.
• Follow department policy and instructions on ordering parts, plus aging.
• Follow up on back-ordered parts and replenish assigned inventory daily
• Maintain a prompt, efficient, and timely flow of paperwork
• Makes sure all internal requests for parts are billed on the service repair order
• Verify will-call and back-order files weekly and return them to vendors, or stock those items not picked up or required
• Receive payment from retail customers or obtain credit authorization
• Assist outside sales representatives with their orders
• Excellent communication and customer service skills, and ability to maintain a professional image and demeanor
• Ability to multi-task in a fast-paced environment
• Strong computer & phone skills are required (Internet, MS Outlook)
• Proficient in CDK is a plus!
• Degree in automotive technology or military equivalent experience
• Must be self-motivated
• Bi-lingual is always a plus!
• Must have a valid Driver’s License
• Must be able to pass pre-employment screen (background and drug test)

Company Benefits :

Pay and Recognition :

• Weekly pay
• Paid holidays & paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock Awards(select management and front-line team members eligible

Insurance / Retirement :

• Insurance : medical, vision, dental, accident, critical illness, and hospital indemnity plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match

Learning, Tuition Assistance, and Career Development :

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities Additional advantages :

• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which include paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

IND6

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws.

We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

• Job Family Parts

Last updated : 2024-04-27