Supv Patient Access (ARRMC ED)FTE/Hours: FTE: 1.000000
Salary: Based on years of relevant experience
WHY ASANTE
Asante is more than a great hospital system in an amazing location. We are a community of passionate providers and service-focused caregivers who collaborate to deliver amazing patient outcomes; a place where titles don't matter as much as your creativity, drive, and passion. Our culture, values and people create an environment of sustained medical excellence.
POSITION SUMMARY
In general, the Patient Access Supervisor contributes to Asante's operations by planning, designing, implementing, and maintaining programs, policies, and management systems in all facets of the Department. In this role the Patient Access Supervisor works closely with staff on collaborative functions required to effectively gather information needed for billing and collection and serves as a role model for ethical management behavior and promotes an awareness and understanding of positive ethical and moral principles consistent with the mission, vision, and values of Asante.
For Training and Quality, the Supervisor is responsible for operationalizing and maintaining successful education programs for Asante's Patient Access staff. Additional duties include monitoring quality and performance metrics, keeping leadership apprised of results, and using data to identify and develop targeted opportunities for staff development in all areas of the health system's revenue cycle. Oversight will include training and registration quality of all three Asante hospital campuses; AACH, ARRMC and ATRMC. The Supervisor will also collaborate with other Asante departments inside and outside of the hospital setting.
QUALIFICATIONS
Education

• Associate Degree in Business, Healthcare or related field or equivalent combination of education and/or experience
• Bachelor's degree in Business, Healthcare or related field, preferred

Experience

• 3 years progressively more responsible hospital-based experience in patient registration or patient access, volunteer services, guest services, facilities or related field is required
• For the Supervisor over Training and Quality, progressive hospital-based Patient Registration experience also required

Licensure/Certification

• Certified Healthcare Access Manager (CHAM), preferred

What We Offer

• Competitive starting wage
• Comprehensive benefits including medical, dental, vision, and wellness
• Excellent retirement package with up to 6% employer contribution
• Generous Earned Time Off
• Tuition reimbursement after one year of service

About Asante and Southern Oregon
Asante is a local, community owned and governed, not-for-profit organization that provides comprehensive health care services to more than 550,000 people in a nine-county area of Southern Oregon and Northern California. It includes Asante Ashland Community Hospital in Ashland, Asante Rogue Regional Medical Center in Medford, Asante Three Rivers Medical Center in Grants Pass, Asante Physician Partners throughout the Rogue Valley, and additional health care partnerships. Virtually all medical specialties and services are represented within an organization dedicated to providing exceptional care. With over 5,000 employees, Asante's entities offer outstanding opportunities for career advancement and professional growth. At Asante your work positively impacts your family, friends, neighbors and the community. Experience the difference in how you work, how you live and how you connect.
At Asante we are defined by our values - traits that guide us as we serve patients and the community:
Excellence - Respect - Honesty - Service - Teamwork
Asante is an equal opportunity employer. We are committed to employ and advance in employment women, minorities, qualified individuals with disabilities and protected veterans.