Position is Monday through Friday 8 am to 5 pm with ability to work additional hours as needed.

Location: 801 John Barrow Road, Ste. 1, Little Rock, AR. Incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK) as remote options are available.

Exempt: No

Salary Grade: Grade 12

Summary:

SUMMARY: Under the supervision and guidance of the Mortgage Investor Reporting & Accounting Supervisor, the Mortgage Investor Reporting & Accounting Coordinator is responsible for reporting and remitting principal and interest collections to investors, and reconciling custodial accounts on their behalf and completing monthly delinquency reporting. The Coordinator performs the more routine aspects of reporting, remitting, and reconciling with assistance available from the Mortgage Investor Reporting & Accounting Supervisor and the Mortgage Investor Reporting & Accounting Analyst. Frequent changes within the industry require the Coordinator to understand and comply with new reporting requirements on an on-going basis. Coordinators are cross trained on all types of investors, but they typically specialize in a given investor or type of investor, beginning with the private investor.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Promote professionalism at all times.

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associate’s Degree or equivalent experience in accounting, mortgage, or other business required.
• 1 year of mortgage servicing experience required.
• Excel or other spreadsheet software experience required.
• Mortgage default servicing experience preferred.

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to occasionally work overtime
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, scanner, copier and FAX machines
• Must be able to move from department, division, or bank to department, division or bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.