Why Artur Express?

New state of the art facility; theater room, gym, kitchen, game room, check it out www.arturexpress.com!

Encourage self-development

Leadership is involved and very engaged

Growth opportunities with a growing and stable company

Entrepreneurial minded leadership

Invests in employees through health & wellness initiatives (state of the art gym, Health Fairs, competitions)

Variety – no day is the same in trucking!

General Summary of the Position:

We are looking for a highly-analytical claims administrator to join our Claims/Safety Department. The ideal candidate will be responsible for reviewing client claims, determining allowable benefits, and determining at fault financial assignment. He/she will work with internal departments and external vendors to help procure stranded and disabled assets and ensure they reach terminals for repair. The chosen candidate will be professional, highly-analytical, and possess in-depth knowledge of the latest FMCSA, CSA, and DOT Policies.

Essential Duties and Responsibilities:

• Serve as the backup point of contact for claims (OSD, physical damage, liability)
• Daily review, follow up and updating of claims with Claims Processor
• Receives notices of incidents that are likely to have an insurance or loss impact.
• Oversee and manage major claims with fleet equipment, safety and management
• Manage worker compensation claims working with HR and Safety Director(s)
• Regular meetings with fleet equipment and safety directors
• Prepare, analyze and update claims reports
• Review monthly reports from insurance and escalate discrepancies
• Work closely with Fleet Management to review invoices and estimates
• Enter claim related deductions
• Manage claims correspondence with customers and insurance agencies
• At direction of Safety Director, develops SOPs for accidents/incident investigation and resolution
• Develops and administers driver and staff training related to claims processing
• Other duties as assigned

Skills and Abilities Required:

• Demonstrate the ability to multitask with effective organizational skills and a high attention to detail
• Previous analytical or investigative experience preferred
• Experience tracking, analyzing and reporting data
• Excellent verbal and written communication skills
• Work well independently while understanding the need for coordination and communication with other employees to reach a common goal.
• Microsoft Office experience, especially Excel and Outlook