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Sales - Customer Service Representative
$70k-94k (estimate)
Full Time 7 Months Ago
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Artius Solutions is Hiring a Sales - Customer Service Representative Near Moline, IL

Summary:

    ***Please note: This is a CSR job that involves purchasing. The manager is ideally looking for someone who has purchasing experience in a warehouse manufacturing environment that is looking for a long term opportunity.*** Hours: Mon-Fri, 7:00am-3:30pm. 30 minute unpaid lunch. OT on occasion. Temp to hire. Must have some form of purchasing experience working with vendors and suppliers, ideally in a warehouse manufacturing environment.
    Need an individual who has procurement/purchasing experience with customer service skills. Job duties include working orders with vendors, getting quotes, order entry, calling to check on orders, issuing PO's to suppliers, following up on due dates, working with internal customers to order special items, etc. See full job duties below. Understanding of inventory concepts important. ERP experience preferred but will train if needed. Mechanical/manufacturing knowledge helpful. Customer service skills required. Computer skills needed. Will be working inside of the storeroom. Steel toe shoes with internal metatarsals are required.

Roles & Responsibilities:

Essential Job Duties and Responsibilities:

    Perform procurement activities to ensure the customer's current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with Vallen's purchasing strategies. Review and approve assigned inventory forecasts produced by Vallen's inventory management or other Enterprise Resource Planning application. Review and approve daily replenishment recommendations produced by Vallen's inventory management or other Enterprise Resource Planning application. Assess existing orders to determine action for expediting or de-expediting for optimal delivery. Place purchase requisitions and vendor purchase orders.
    Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards. Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items. Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required. Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers. Communicate with vendors to resolve problems with timeliness and product quality. Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers. Research and resolve account payables nonconformance with suppliers. Identify opportunities for and document customer cost savings. Produce customer KPI measurement data. Follow all Vallen and customer Standard Operating Procedures. Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times. Perform other duties as assigned.

Minimum Qualifications:

Job Qualifications:

High school diploma or equivalent. Bachelor's degree in a related field (e.g., Business, Finance, etc.) preferred. 1 years of experience in the field of Procurement preferred. CPM certification preferred. Other relevant experience includes:

    Excellent customer service. Computer skills and aptitude to learn the various Enterprise Resource Planning (ERP) and Inventory Management applications. Mathematical aptitude for basic calculations. Self-starter with the ability to work independently. Strong attention to detail and accuracy. Demonstrated strong attention to detail, organizational and execution skills. Proficiency with MS-Office products. Strong verbal and written communication skills. May be required to occasionally lift and/or move up to 25 pounds.

Required Skills:

    CSR Sales

.

Job Summary

JOB TYPE

Full Time

SALARY

$70k-94k (estimate)

POST DATE

09/01/2023

EXPIRATION DATE

05/23/2024

WEBSITE

artiussolutions.com

HEADQUARTERS

Minneapolis, MN

SIZE

<25

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