Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.
Arthrex 2023 Benefits
Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Please note, most benefits are for regular, full time employees.

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Sr. Service Sustaining Engineer II will support products repair center activities throughout the entire product life cycle, and works on continuous improvement of repair quality, cost, and delivery to meet our customer expectations and organization goals. Improves processes and cost reduction activities. Supports processes for efficient transfer of product designs to repair operations. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better .

Essential Duties and Responsibilities:

• Contributes to new projects for key improvement initiatives, identifies best practices by multifunctional project teams to bring new products to repair lines.
• Supports the design and development of the necessary tools and jigs for repair of products in service channels, and field and repair center.
• Provides test engineering support through optimizing test procedures and test equipment.
• Works with cross-functional product design teams to validate equipment and processes required for repair and complaint investigations during design for reparability, qualification, and validation.
• Collects and analyzes Root Cause Investigation data to help with Root Cause Investigation/CAPA.
• Works with the Design Engineering team on identifying needs for design improvements.
• Participates in Kaizen events targeting key improvements to drive productivity improvements.
• Analyzes repair data using statistical analysis tools such as Mean Time Between Failures (MTBF) to identify and reverse any adverse trends.
• Identifies and supports the delivery of training needed for repair center personnel .
• Participates in projects aligned with the repair lines strategy.
• Travels up to 15% domestically and internationally.

Knowledge:

• Expert level understanding and application of principles, concepts, practices, and standards. Deep knowledge of industry practices. Basic knowledgeable of FDA requirements.
• Practical knowledge related to the products/components that the position will support, e.g., electromechanical product components and assembly processes.

Reasoning Ability:

• Develops solutions to complex problems.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Refers to and establishes precedents and policies with guidance from leadership.

Discretion/Latitude:

• Work is performed without appreciable direction.
• Participates in determining objectives of assignments.
• Plans, schedules, and arranges own activities and direct reports and team resources to accomplish objectives.
• Provides technical training to team members.
• Work is reviewed upon completion for adequacy in meeting objectives.

Skills:

• Experience in application of FDA or ISO guidelines for the investigation and repair of medical devices required.
• Project management experience required.
• Technical expertise in investigation methodologies and implementation required.
• Experience in process development required.
• Proficient with creating and updating scope, budget, and schedule of projects required.
• Expertise in proper use of common and specialized inspection tools, test equipment, and visual standards required.
• Experience in compiling technical documentation in a regulated industry required.
• Extensive technical expertise to repair center personnel on troubleshooting failures, repairs and evaluating equipment required.
• Ability to communicate technically and programmatically with and leadership required.
• Experience in continuous improvement culture, skill sets, and tools to enhance quality and operational excellence by leading process improvement initiatives required.
• Experience in validating equipment and processes needed for repair and complaint investigation of each new product being developed, qualified, validated and designed for reparability required.

Education:

• Bachelor's degree in mechanical, electrical, biomedical engineering, or related degree required. Master's degree preferred. Six Sigma certification preferred 8 years of relevant work experience required.

Machine, Tools, and/or Equipment Skills:

• PC and various and specialized software. High efficiency in MS Office suite, including Excel, PowerPoint, Word, Outlook.

About Arthrex

Arthrex Inc., a privately held company headquartered in Naples, Florida, is a global leader in orthopedic surgical device design, research, manufacturing, and medical education committed to one mission: Helping Surgeons Treat Their Patients Better . Arthrex has pioneered the field of arthroscopy and sports medicine and innovates more than 1,000 new products and procedures every year to advance minimally invasive orthopedics worldwide.

Our core value is Making People Better. As a leading health care technology innovator, we are committed to making people's lives better. The contributions we make to science and medicine have the potential to get a star athlete back in the game or improve the quality of someone's life. It's truly meaningful work.

Making People Better also signifies our corporate social responsibility and commitment to employees and communities. We make employees' lives better through job security, educational and professional growth opportunities, unique benefits and amenities, and modern facilities that promote a vibrant and dynamic atmosphere of collaboration, mutual respect, and camaraderie. We also make important economic and philanthropic contributions to the communities we serve.

As a certified Great Place to Work and one of the country's Best Workplaces for Manufacturing and Production, Arthrex is proud of its award-winning, family business culture. With more than 6,000 employees around the world, we are growing and looking for candidates who champion our Arthrex Proud values of Innovation, Integrity, Dedication, Teamwork and Competitive Spirit.

We invite you to explore our numerous exceptional benefits at or visit us on LinkedIn, Facebook, Twitter, or Instagram.

Arthrex 2024 Benefits

• Medical, Dental and Vision Insurance
• Company-Provided Life Insurance
• Voluntary Life Insurance
• Flexible Spending Account (FSA)
• Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
• Matching 401(k) Retirement Plan
• Annual Bonus
• Wellness Incentive Program
• Free Onsite Lunch
• Gym Reimbursement Program
• Tuition Reimbursement Program
• Trip of a Lifetime
• Paid Parental Leave
• Paid Time Off
• Paid Sick Leave
• Volunteer PTO
• Employee Assistance Provider (EAP)

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.