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Automotive Service Advisor (Chelsea, MI)
Positive attitude and a love for people required! Art Moehn Auto Group is seeking a Service Consultant to join our busy, growing Chevrolet service team.
The Service Consultant will perform the following:
Customer Service : Maintain highest levels of grooming, hygiene, and professional, uniform appearance. Conduct all business with sincerity, honesty, and genuine concern for customers. Promptly meet and greet customers in a friendly, courteous, and outgoing manner.
Service Sales : Sell the proper repair and/or services responsive to the customer's perceived needs. Make a genuine effort to offer the maintenance service due on every service customer's vehicle utilizing proper Service Advisor procedure.
Administration/Communication : Schedule appointments and communicate/follow-up with customers, properly, thoroughly and legibly write the repair orders for the categories of work designated by management. Maintain and update all open repair orders daily. Provide additional vehicle problem/concern information to the technicians and requested. Maintain communications with the technical staff regarding job status changes. Remain continuously updated on the shop's workload to determine the type of work the technicians can quickly accommodate.
Requirements: Must have documented experience providing exceptional customer service in a customer retail environment. Must have verifiable stable work experience, attention to detail, and excellent communication skills. Understanding of vehicle systems and operations. Working knowledge of Reynolds & Reynolds a plus.
Hiring Requirements : 18 years of age, valid driver's license, clean driving record, able to pass a pre-employment background check and drug screen.
Job Type: Full-time
WE OFFER:
Full Time
$90k-116k (estimate)
11/09/2022
07/20/2024
The job skills required for Service Consultant include Customer Service, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Consultant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Consultant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Consultant positions, which can be used as a reference in future career path planning. As a Service Consultant, it can be promoted into senior positions as a Business Systems Analyst V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Consultant. You can explore the career advancement for a Service Consultant below and select your interested title to get hiring information.
If you are interested in becoming a Service Consultant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Consultant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Consultant job description and responsibilities
Listening to customer concerns and providing information, answers, or responses.
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Taking orders and processing billings and payments.
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Obtaining and correctly recording customer information.
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Reviewing and making changes to customer accounts.
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Handling customer complaints and processing returns effectively.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Consultant jobs
Keeping records of customer interactions.
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Ensuring customer satisfaction or referring customers to supervisors.
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Identifying opportunities to up-sell other products and services.
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Interact with customers to identify their business requirements.
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Develop business strategies to meet client needs and close sales.
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Step 3: View the best colleges and universities for Service Consultant.