Position is Job Grade - Seasonal

For more than 150 years, the School of the Art Institute of Chicago (SAIC) has been a leader in educating the world’s most influential artists, designers and scholars. Located in downtown Chicago with a fine arts graduate program consistently ranking among the top four graduate fine arts programs in the nation by U.S. News and World Report, SAIC provides an interdisciplinary approach to art and design as well as world-class resources, including the Art Institute of Chicago Museum, on-campus galleries and state-of-the-art facilities. SAIC’s undergraduate, graduate and post-baccalaureate students have the freedom to take risks and create the bold ideas that transform Chicago and the world—as seen through notable alumni and faculty such as Michelle Grabner, David Sedaris, Elizabeth Murray, Richard Hunt, Georgia O’Keeffe, Cynthia Rowley, Nick Cave, and LeRoy Neiman.

ABOUT THE DEPARTMENT

Residence Life provides a living-learning community in well maintained downtown facilities designed for

the student artist. Student and Professional staff engage in community development, offer fun &

educational events and programs, connect students with campus resources and provide 24hr on call

support.

ABOUT THE POSITION

The Residence Life Assistant – Early College Program Summer Institute is responsible for supporting

students participating in the Early College Program, Summer Institute who live in one of SAIC’s

co-educational high-rise residence halls. This position supports the co-curricular portion of this overall

experience. Responsibilities include, but are not limited to, providing support to students who are

experiencing conflict, illness or distress; assisting with mandated City of Chicago curfew; office

management, supporting Jones Hall Move In & Move outs and administrative functions. The position

reports directly to the Assistant Director of Residence Life for Conduct & Special Programs. This position

is 35 hrs a week in person, with two evening shifts. Weekend commitments should also be expected.

RESPONSIBILITIES

1. Student Support– Provide student support for ECPSI students including assisting students in

quarantine & isolation by assigning new room assignments, delivering groceries/needed items,

facilitating communication between student, family and SAIC staff; respond to facility issues; address

community relation concerns, respond to minor mental health concerns & other distressed students.

Consistent communication with Professional Staff On Call during crisis/emergency situations is expected;

maintain accurate reports using Symplicity Advocate Software. In collaboration with Residence Life

Professional Staff & Continuing Studies staff, offer care and support to students who are not in class due

to illnesses including checking in with students about their overall health, communicate student’s

well-being with other staff, assist students with obtaining items that are needed and connect with

families about students’ needs.

2. Community Development – In collaboration with Residence Hall Director, provide

direction to Summer Resident Advisors (Summer RAs) to develop programs for high school

students including assisting with scheduling, ensuring proper forms are completed, creating

marketing, planning for materials needed, etc. Provide programming for Summer RAs and ECPSI

students.

3. Curfew Management – In collaboration with Residence Life Professional Staff & Summer

RAs, ensure that every ECPSI student meets curfew expectations; create real time plans for find

students who have not checked in for curfew that includes phone calls, room checks, speaking

with other students, etc.

4. Online Forms & Email –Manage ECPSI/Residence Life email regarding ECPSI, responding in

a timely and accurate manner. Create, update, and implement google forms to collect

information from ECPSI students upon move in & ongoing. Update shared spreadsheets with

Continuing Studies and Admissions Staff to share pertinent information. Ensure Summer RAs are

completing programming forms in Engage properly and in a timely manner.

5. Office Management–Provide leadership to the overall front desk system including

package database, package system, roster management, and front desk staff training. Schedule

student office assistants, manage changes to schedule.

6. Supervision– Supervise and provide leadership for 3-10 student office assistants; attend

to the personal development of all student staff; provide on-going training for student staff and

take active role in formal training sessions. Administer College Work Study (CWS) authorization

and timesheet process. Ensure student office assistants provide quality customer service via

phone, email and in person.

7. Facilities Management – Ensure building(s) is prepped before each move in by Summer

RAs including ensuring correct furniture counts per residence hall room, proper placement of

furniture, and basic room prep is accomplished. Walk buildings to ensure all expectations are

executed and identify facility issues that need to be addressed. Supply necessary information

and supplies in a timely manner so Summer RAs can accomplish tasks. Prepare supplies so

Summer RAs can execute room prep properly. Partner with facilities staff to ensure rooms are

being cleaned in a proper and timely manner. In collaboration with other staff, ensure bulletin

boards, door decorations, room prep, and preparation for move in.

8. Manage Residence Hall Move In/Move Out—Coordinate ECPSI move-in and move-out

processes. Update and implement logistics plan and communicating with residents, residence

hall staff, other departments (Security, Operations) about their role. Prepare appropriate

electronic and physical documents. Collaborate with other Residence Life Assistant – Early

College Program Summer Institutes to facilitate move ins & move out.

9. Quarantine & Isolation Space Management – Manage Quarantine & Isolation spaces by

tracking occupancy, ensuring cleaning after occupancy, prepping for new residents. Active

tracking and communication with the Professional Staff on Call team is required.

10. Administrative Support - Provide Administrative support to Residence Life including data

collection, filing, emails & phone calls, etc.

11. Student Issues - Identify personal and emotional concerns of students; inform appropriate

staff in a timely manner; document situations and share appropriately; ensure student’s privacy

is kept

12. Communication – Maintain regular contact with appropriate resources to ensure effective

operation of residence hall; communicate facility issues to appropriate areas in a timely fashion;

communicate student issues/crises; respond to parental communication as appropriate.

13. Other Duties as Assigned

PHYSICAL REQUIREMENTS

⋅ Prolonged periods sitting at a desk and working on a computer;

⋅ Walk to other buildings on campus for meetings and programs; occasional standing requirements

include facilitating programs, move-in and move-out, orientation and other large-scale events;

⋅ Occasionally moves about inside the office to access file cabinets, office machinery, etc.;

⋅ Constantly operates a computer and other office productivity machinery, such as a copy machine

and printer.

QUALIFICATIONS

Minimum Qualifications:

Bachelor's degree

Effective communication skills

Ability to work with diverse populations, including multicultural experience, cross-cultural

communication skills and the ability to create and promote an inclusive community

Demonstrated collegiality and leadership ability

Proficiency in Microsoft Office Suite

ABOUT THE ORGANIZATION

The Art Institute of Chicago is an equal opportunity, equal access employer fully committed to achieving a diverse and inclusive workplace. We believe in a staff culture that benefits from a wide range of experience, backgrounds, and career paths, and we encourage nontraditional candidates to apply.

Closing Statement 

The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, veteran status or citizenship. The Institute complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at apply_help@artic.edu.