YOU DO NOT NEED TO BE ASSOCIATED WITH THE MILITARY TO APPLY!!

This position is working at one of the Fort Wainwright Exchange Retail facilities.

The Army and Air Force Exchange Service (the Exchange) serves the Military Active Duty, Reserves, National Guard, Retirees, and their Families.

In order to apply to this position apply directly at this link:

https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25212&siteid=5164&PageType=JobDetails&jobid=3242878

The Exchange offers a competitive benefits package, rated #1 against other retailers. Benefits include medical, dental, life insurance, personal accident insurance, and 401(k). We also offer paid time off for vacation, sick leave, and paid time for 11 federal holidays. Specific benefits are based upon the category you are hired for (Regular Full Time, Regular Part Time, or Intermittent). In addition, all Exchange associates are eligible for Morale Welfare and Recreation (MWR) benefits the installation has to offer. Which includes base access to tax-free shopping, gyms, libraries, theater, pools, outdoor recreation, and rental center and more! We are seeking individuals who have the ability to deliver an extraordinary customer experience and have a passion for serving those who serve our Soldiers, Airmen and their Families!

Primary Duties include assisting customers, making product recommendations, running a register, receiving, stocking, and merchandising products. Our Ft. Wainwright Exchange Team Members are responsible for driving the customer experience through proactive and customer focused behaviors and actions. We strive to actively meet our customers’ needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Please see instructions below on how to apply.

First, visit applymyexchange.com

Go to "Hourly"

Click on "Apply Now"

Go to "Search location"

Type "Fort Wainwright"

United States - Alaska - Fort Wainwright will pop out - click it

Then, you'll see all the job vacancies that we have at the Wainwright Exchange. Looking forward to seeing you apply!!!

As a Customer Experience Specialist in Firearms, you are responsible for ensuring an exceptional guest experience in the Firearms/Sporting Goods departments. You will support a strong commitment to world class customer service and ensure an extraordinary shopping experience for our customers. You'll know which products will meet customer's needs and stay up to date on product knowledge. You will organize and maintain firearms in all locations within the store to include the Firearms Counter and Firearms Vault. You will ensure that 4473 forms are completed thoroughly and accurately as well receive incoming firearms using logbooks and electronic systems. With your knowledge and helpful suggestions, customers will continue to shop the Exchange

So what can you expect as a Customer Experience Associate – Firearms/Sporting Goods at the Exchange?

· Greet every customer with eye contact and smile in your authentic way

· Acknowledge every waiting customer as soon as they arrive to the Firearms counter/Sporting Goods department area to let them know you’ll be right with them

· Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer

· Ensure customers have an extraordinary experience while shopping

· Complete transactions accurately and efficiently while engaging customers in appropriate conversation

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

· Previous experience with Inventory Control procedures preferred

· Prior knowledge and experience with firearms preferred

· Understanding of ATF laws and regulations

· Able to learn and adapt to current technology needs

· Able to think quickly on the spot to answer customer questions

· Able to take initiative

· Able to share brand knowledge

Additional Qualifications/Requirements:

· Excellent attention to detail

· Willing to cross-train and work in other areas of the store, as needed

· Must possess a welcoming and helpful attitude toward customers and other team members

· Excellent communication skills

· Basic computer skills

· 12 months Retail experience preferred

Job Type: Part-time

Pay: From $17.25 per hour

Expected hours: No more than 34 per week

Benefits:

• Flexible schedule

Experience level:

• 1 year
• Under 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Ft Wainwright, AK 99703: Relocate before starting work (Preferred)

Work Location: In person