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Army & Airforce Exchange Service
Travis AFB, CA | Part Time
$90k-119k (estimate)
1 Week Ago
Customer Experience Associate
$90k-119k (estimate)
Part Time | Retail 1 Week Ago
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Army & Airforce Exchange Service is Hiring a Customer Experience Associate Near Travis AFB, CA

Candidates must submit their application online at applymyexchange.com

As a Cashier, your enthusiasm for helping customers will provide a friendly and efficient checkout experience. You’ll help customers feel welcomed and become a multitasking superstar – starting conversations, making connections, and efficiently serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate – Cashier at the Exchange?

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions

Additional Qualifications/Requirements:

  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Candidate must have the following requirements:

  • Open availability on the weekends
  • Must be able to work swing shifts
  • Must be 21 years or older
  • Work up to 34 hrs.

We offer the following benefits for this position:

  • Paid Vacation & Sick Leave
  • Medical & Dental insurance
  • Basic Associate Life, Personal Accident & Long Term Care Insurance
  • Flexible Spending Accounts
  • 401K
  • Holiday Premium Pay (Double Pay)
  • Mass Transportation Reimbursement
  • Associate Transfer Program (ATP)
  • Paid Military Leave
  • Personal Accident Insurance
  • FMLA & Administrative Leave
  • Paid Parental Leave
  • Employee Assistance Program (EAP)

*Some of the benefits listed above are subject to specific shifts and approvals per internal policies. Please contact HR for details.

Job Type: Part-time

Pay: $16.00 - $20.29 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • Under 1 year

Shift:

  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Split shift

Work setting:

  • In-person

Ability to Relocate:

  • Travis Afb, CA 94535: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Part Time

INDUSTRY

Retail

SALARY

$90k-119k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/03/2024

WEBSITE

mail.house.gov

HEADQUARTERS

GARMISCH-PARTENKIRCHEN, BAYERN

SIZE

7,500 - 15,000

FOUNDED

1951

REVENUE

$500M - $1B

INDUSTRY

Retail

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The following is the career advancement route for Customer Experience Associate positions, which can be used as a reference in future career path planning. As a Customer Experience Associate, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Associate. You can explore the career advancement for a Customer Experience Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Experience Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Associate job description and responsibilities

Customer Experience Associates perform a variety of support tasks to offer exceptional service to customers.

04/05/2022: Columbia, SC

Customer experience associate may also create and track metrics to quantify the customer experience.

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Customer service representatives typically use a telephone, computer, and other office equipment.

02/22/2022: Long Beach, CA

As a job, customer service professionals are responsible for addressing customer needs and ensuring they have a good experience.

04/01/2022: Anchorage, AK

Responding to questions with positive language can greatly affect how the customer hears the response.

04/01/2022: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Associate jobs

Customer experience associates are typically entry-level positions which needs strong writing and reading comprehension skills.

02/04/2022: Buffalo, NY

Customer experience associate have a proven track record for building excellent customer experiences.

01/30/2022: Springfield, OH

Customer experience associates at these companies should be data-driven and focused on building relationships.

04/10/2022: Bismarck, ND

A great customer experience representative knows how to relate to anybody, but they’re especially good with frustrated people.

03/18/2022: Reno, NV

The best Customer Experience Associate have a deep knowledge of how their companies’ products work.

02/03/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Experience Associate.

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