Description:
JOB PURPOSE: The Manager of Clinical Operations works with nursing leadership to support clinical initiatives
identified at the system, entity, and department levels. The Manager of Clinical Operations collaborates with the
Chief Nursing Officer and/or Chief Operating Officer, department directors and managers, physicians, and other
hospital and system leadership, using Quality and Process Improvement methods.
MINIMUM EDUCATION REQUIRED: Graduate of a Nursing program.
MINIMUM EXPERIENCE REQUIRED: Three (3) years of nursing experience in a hospital (inpatient roles) or
clinical (outpatient roles) setting, including at least one (1) year of relevant leadership experience required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Current nursing licensure in the state of Georgia
with active, unrestricted license.
ADDITIONAL QUALIFICATIONS:
Demonstration of project management skills is required.
Bachelors degree preferred
KEY RESPONSIBILITIES:
1. May, coordinate daily operations directly impacting patient care, delivery of customer service, human
resources, cost and finances for assigned unit(s).
2. Coordinates efforts with department leadership to improve operational activities related to enhancing
efficiencies, patient satisfaction, physician satisfaction, and cost-effective outcomes for clinical services.
3. Monitors departmental quality standards and regulatory compliance.
4. Collaborates with ancillary departments to develop strategic action plans that drive change and process
improvements.
5. Responsible for monitoring progress towards goals related to compliance with standard operating process
and procedures. Perform periodic audits, surveys, and organizational assessments.
6. Facilitates communication between relevant stakeholders and hospital departments.
7. Implements, monitors, and evaluates a standard work process that promotes collaborative clinical practice
and ensures professional standards of practice.
8. All duties and patient interaction performed in accordance with QSS standards.
9. Collects, organizes and analyzes data in addition to generating and providing accurate and complete
reports for management and/or regulatory agencies.
10. Attends and supports key leadership committees
KNOWLEDGE, SKILLS, ABILITIES
1. Leadership Skills
2. Effective communication skills, both written and oral
3. Initiative / Self Starter and ability to utilize independent judgment
4. Ability to effectively prioritize
5. Ability to handle stressful environments
6. Skill and ability to handle multiple priorities and deadlines
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people
assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of
personnel so classified
Qualifications:
JOB PURPOSE: The Manager of Clinical Operations works with nursing leadership to support clinical initiatives
identified at the system, entity, and department levels. The Manager of Clinical Operations collaborates with the
Chief Nursing Officer and/or Chief Operating Officer, department directors and managers, physicians, and other
hospital and system leadership, using Quality and Process Improvement methods.
MINIMUM EDUCATION REQUIRED: Graduate of a Nursing program.
MINIMUM EXPERIENCE REQUIRED: Three (3) years of nursing experience in a hospital (inpatient roles) or
clinical (outpatient roles) setting, including at least one (1) year of relevant leadership experience required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Current nursing licensure in the state of Georgia
with active, unrestricted license.
ADDITIONAL QUALIFICATIONS:
Demonstration of project management skills is required.
Bachelors degree preferred
KEY RESPONSIBILITIES:
1. May, coordinate daily operations directly impacting patient care, delivery of customer service, human
resources, cost and finances for assigned unit(s).
2. Coordinates efforts with department leadership to improve operational activities related to enhancing
efficiencies, patient satisfaction, physician satisfaction, and cost-effective outcomes for clinical services.
3. Monitors departmental quality standards and regulatory compliance.
4. Collaborates with ancillary departments to develop strategic action plans that drive change and process
improvements.
5. Responsible for monitoring progress towards goals related to compliance with standard operating process
and procedures. Perform periodic audits, surveys, and organizational assessments.
6. Facilitates communication between relevant stakeholders and hospital departments.
7. Implements, monitors, and evaluates a standard work process that promotes collaborative clinical practice
and ensures professional standards of practice.
8. All duties and patient interaction performed in accordance with QSS standards.
9. Collects, organizes and analyzes data in addition to generating and providing accurate and complete
reports for management and/or regulatory agencies.
10. Attends and supports key leadership committees
KNOWLEDGE, SKILLS, ABILITIES
1. Leadership Skills
2. Effective communication skills, both written and oral
3. Initiative / Self Starter and ability to utilize independent judgment
4. Ability to effectively prioritize
5. Ability to handle stressful environments
6. Skill and ability to handle multiple priorities and deadlines
Disclaimer
The above information is intended to describe the general nature and level of work being performed by people
assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of
personnel so classified