Job Summary. The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively. Supervisory Responsibilities. Participates in the hiring and training of departmental managers. Organizes and oversees the work and schedules of departmental managers. Conducts performance evaluations that are timely and constructive. Handles discipline and termination...
Job Title: Reservation Agent. Department: Reservations. Reports to: Reservation Manager. Job Summary. Handle all incoming reservation calls with efficiency and professionalism. To be able to make reservations, cancellations, revisions and answer questions on rates, hotel facilities, services, special events, group rates and special promotions. Responsibilities. Always maintain a courteous and professional attitude. Able to speak clearly and posit...
