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The Arlington County Treasurer's Office is seeking an Enforcement Specialist for its Compliance Division. The Enforcement Specialist’s responsibilities include: identifying delinquent accounts for enforcement action; initiating various types of enforcement action to collect on all types of delinquent accounts; performing field work to collect delinquent payments; meeting with taxpayers; and handling incoming calls from customers in a call center environment. The goal of these activities is to collect delinquent taxes and other debt owed to Arlington County, which reduces the delinquency rate of the County. The position reports directly to the Enforcement Supervisor for Compliance.
The Treasurer is an elected official accountable to the citizens of Arlington County. The Compliance Division includes a call center which handles over 50,000 calls per year, and an enforcement team which issues over 10,000 liens/seizures and initiates over 1,000 Motions for Judgment each year.
Specific duties include:
Minimum Qualifications: Completion of the requirements for graduation from a standard senior high school or vocational school, a GED certificate, or the equivalent, plus considerable experience in collections, law enforcement and/or public administration.
Substitution: Additional education may be substituted for experience.
Desirables: Preference will be given to applicants with one or more of the following:
a) Experience working directly with the public explaining policies, regulations and/or tax regulations to customers;
b) Experience performing program support functions using complex computer systems; and
c) Strong MS Excel skills.
The applicant must possess, or obtain by the time of employment, a valid motor vehicle operator's license from the applicant's place of residence and the applicant must provide a copy of or allow Arlington County to obtain a copy of the applicant's official state/district driving record. Any offer of employment may be contingent upon a favorable review of the applicant's driving record.
Work hours: Monday through Friday from 8:00 a.m. to 5:00 p.m. This is not a remote opportunity. Employees are expected to be in the office full time.
The official title for this position is Treasury Enforcement Specialist.
Each section of the application must be completed. A resume may be attached; however, it will not substitute for the completed application. Your responses to the supplemental questionnaire are considered part of the selection process and are required for this position. Please do not enter "see resume" as a response to the questions. Incomplete applications will not be considered.
Applicants who have questions or need assistance with the application may telephone (703) 228-3500 or visit the Human Resources Department. Our staff will be happy to work with you to enter your application into the system. Public access computers are available at all County Libraries, and in the Human Resources Department.
The examination process for this position may include: (1) training and experience evaluation; (2) written and oral examination; (3) personal interview; (4) performance test/work sample; and/or (5) physical examination.
Applicants with disabilities may request reasonable accommodation during the application or selection process. Please call the ADA Coordinator at 703-228-3559 (voice) or email pers@arlingtonva.us.
Full Time
$44k-56k (estimate)
05/20/2024
06/02/2024