Proficiency in Microsoft Word and Excel is essential, along with strong communication skills and the ability to operate standard office equipment efficiently.

Qualifications : High school diploma or equivalent required. Must be at least 18 years or age or older. Must have good customer service and communication skills, a good phone voice.

Must be able to type 50 words per minute. Must have good Microsoft Word and Excel Spreadsheet experience. About the Arkansas Division of Workforce Services The Arkansas Division of Workforce Services (ADWS) is the state agency responsible for providing job-related services to unemployed state residents, such as coordinating training and educational opportunities, processing unemployment insurance claims, and connecting job seekers with employment opportunities in the state.

The Arkansas Division of Workforce Services consists of four major sections : Workforce Services, Adult Education, Arkansas Rehabilitation Services, and Services for the Blind.

Each section is responsible for administering multiple state and federal grants, the programs they fund, and the services they provide to Arkansans.

DWS is unique from other state agencies because it is almost 100% federally funded. DWS does not earn a profit, and the agency’s success is measured by its ability to meet the needs of Arkansas employers and job seekers.

The Arkansas Legislature appropriates the agency’s funds and has the authority to pass legislation affecting agency programs and services on a state level.

As a result, DWS adheres to both state and federal laws and regulations. The size of the agency’s budget and staffing levels are adapted to meet the needs of the state and its customers while balancing the requirements of stakeholders.

ADWS Information Desk : 501-682-2121 Powered by JazzHR

Last updated : 2024-02-23