2 Part Time- Support Specialist Customer Service I Jobs in Fayetteville, AR
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Arkansas Blue Cross Blue Shield is Hiring a Part Time- Support Specialist Customer Service I Near Fayetteville, AR
EDUCATION
High school diploma or equivalent.
EXPERIENCE
Minimum one (1) year customer service experience dealing with customers via telephone and in-person.
Experience performing supportive functions in a customer-oriented environment.
ESSENTIAL SKILLS & ABILITIES
Proficient in general computer operations with knowledge of Microsoft Outlook, Word and Excel
Ability to multi-task
Excellent customer service skills
**THIS IS A PART-TIME, FULLY ONSITE ROLE BASED IN OUR FAYETTEVILLE, ARKANSAS LOCATION**SkillsCustomer Interactions, Customer Service, Detail-Oriented, Highly Organized, Logical Thinking, Oral Communication, Personal Computer (PC) Software, Professional Judgment, Punctuality, Self-Starter, Typing Skills, Written CommunicationResponsibilitiesAdministrative Support: Provides administrative support, which includes but not limited to handling incoming faxes, reporting, maintaining database, member correspondences, maintaining inventory supplies and marketing material, and orderly upkeep of retail store, supply closet and hospitality area., Customer Service: Assists customers with basic inquiries and needs, such as but not limited to processing payments, taking messages, and directing calls. Logs service inquiries documenting information relevant to the contact. Schedules sales and service appointments for retail team members. Conducts initial research of service inquiries and forwards for appropriate handling., Makes deliveries to postal services. Valid driver's license with acceptable driving record., Performs other duties as assigned.CertificationsSecurity RequirementsThis position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.
Segregation of DutiesSegregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.
Employment TypeRegularADA Requirements
1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting or remotely and routinely travels for work within walking distance of location of primary work assignment.
Job Summary
Part Time
Insurance
$34k-45k (estimate)
05/27/2023
05/14/2024
arkansasbluecross.com
TEXARKANA, AR
1,000 - 3,000
1948
$1B - $3B
Insurance
Related Companies
About Arkansas Blue Cross Blue Shield
For 70 years, Arkansas Blue Cross and Blue Shield has been a trusted partner to Arkansans by providing reliable insurance plans while also being a valuable community partner. We live here, work here and raise our families here we are dedicated to Arkansas and to you. We work hard to improve the health, financial security and peace of mind to the members and communities we serve. Arkansas Blue Cross and Blue Shield is an Independent Licensee of the Blue Cross and Blue Shield Association.
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