Summary: The Service Technician is responsible for servicing fire/security, card access, door entry, paging/sound and other electronic systems.We are offering up to a $3,000 signing bonus for qualified candidates.

Duties/Responsibilities:

• Performs diagnosis and troubleshooting as required on fire/security, card access, door entry, paging/sound and other electronic systems.
• Communicates with ARK team members to effectively pursue company goals of servicing systems according to acceptable standards and practices.
• Communicates with customer concerning the importance, operation and status of their life safety system.
• Operating/maintaining company vehicle.

Required Skills/Abilities:

• NICET certifications a plus, but not required
• Installation experience and prior construction experience a plus.
• Diagnosis and Troubleshooting skills of commercial low voltage systems
• Must have a positive and respectful attitude to maintain good working relationships with management staff, employees, vendors and customers.
• Competent computer skills

Education and Experience:

• AA degree in electronics preferred, but not required or equivalent technical/Military school supplemented with 3-5 years of related industry experience is a plus.
• Field electrical and/or electronic practical experience required.
• Valid driver’s license
• Able to obtain Maryland and Virginia security technician license as required. Paid for by ARK.

Physical Requirements:

• Physically able to climb overhead or crawl under spaces to complete jobs
• Must be willing to work at heights
• Must be able to operate electrical tools and a company vehicle
• Must be able to differentiate color coding of cables
• Must be able to lift up to 75 pounds at times