Duties & responsibilities:

·Assists with designing, building, delivering, and maintaining technology solutions that enhance and secure department web applications and websites.

·Assists BIO5 Development and Operations leads in responding to and assisting with stakeholder needs associated with our department web applications and websites. This includes troubleshooting issues, assisting with support of on-site/cloud resources, and developing and updating technical documentation associated with the end-user utilization of our web interfaces and websites.

·Performs work on various development projects assigned to BIO5, reports on progress to BIO5 IT leads and senior BIO5 leadership, and develops technical documentation surrounding future maintenance of BIO5 development projects.

·Assists IT Ops Supervisor in training IT student support assistants in entry-level IT skills, and best practices.

·Assists in designing, coding, and modifying department websites and web applications,

·Assists in identifying and troubleshooting code associated with department websites and web applications, debugging, and testing, to ensure proper functionality across different browsers and devices,

·Provides first-tier support and training to end-users utilizing department and UA web applications, websites, and software,

·Provides routine information security maintenance, assisting with backups, security updates, and performance optimization surrounding BIO5 department web applications and websites,

·Provides administrative support and coordination to IT projects and teams.

·Additional duties may be assigned.