The School of Computing and Augmented Intelligence (SCAI) is seeking a Web Application and Automation Developer for our IT Service team. This role will enhance our automation capabilities within the ServiceNow, Microsoft 365/Power and Airtable platforms. The ideal candidate will excel in creating Web applications, automating processes, generating reports, and integrating services and databases. Join us to innovate and make a tangible impact on business and operational processes.

• Exhibit strong communication and documentation skills.
• Develop Documentation and training materials for IT staff and end-users.
• Provide exceptional customer service.

• Leverage ServiceNow to improve ticket task creation, asset management identification, assignment, tracking, and reporting.
• Create insightful reports from various data sources.
• Set up automated notifications for system alerts.
• Deploy automation solutions across multiple platforms including Power Automate, Airtable, and ServiceNow.
• Build Design service enhancement workflows in ServiceNow/MS Teams to improve business processes.

• Develop low-code integrations and custom applications using various platforms.
• Utilize webhooks, JSON, and REST APIs for system connections.

Bachelor's degree in Information Technology, Computer Science or closely related field AND 3 years web and database experience which includes creating and updating table structures and views as well as CSS development; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

• Experience in ServiceNow development, including creating catalogs, automation, CMDB, and reporting.
• Experience in custom data list creation and integration (AirTable, Microsoft 365/SharePoint Lists, Teams).
• Experience in Microsoft Power Platform application development (Power Automate, Power Apps).
• Demonstrated knowledge in scripting for task automation (e.g., PowerShell).
• Experience in leveraging APIs for application and data integration.
• Demonstrated knowledge with CI/CD processes (e.g., Terraform) on cloud platforms (AWS, Azure).
• Experience in web application development skills (HTML, HTTPS, JavaScript, CSS, XML, WordPress).
• Experience in secure application development and remediation practices.
• Experienced with MySQL or SQL database design and development.
• Demonstrated knowledge of AI or chatbots and their potential organizational applications.

• Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing and walking. Use office equipment including a desktop computer.
• Lift up to 40 pounds.
• Ability to clearly communicate to perform essential duties. Regular review of completed tasks.

• Cultivate excellence
• Deliver innovation that matters
• Encourage bold thinking
• Foster a community of learning and collaboration
• Build a foundation for all to be successful

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
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Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
Cover Letter
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.