Title: Systems Administrator (Senior or Lead)

Salary: $75k-$95k -- depending on qualifications

Status: Full-time, Salary, Exempt

Reports to: IT Manager

Location: Chandler, AZ

Essential job functions/duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Responsible for all aspects of the maintenance, configuration, and reliable operations of company systems, servers, and cloud services
• Windows support for all locations, including software support, hardware installation and troubleshooting.
• Network infrastructure support, including cabling, switches, router management, etc
• Support in-house A/V systems.
• Basic Fibroscan support and troubleshooting (training provided). Infrequent transport of systems.
• Network and internet connection troubleshooting; occasional need to extend and configure existing infrastructure.
• 3CX phone system management.
• Active Directory management (add/remove users and computers), GPO and workstation scripting.
• Basic Facilities and Procurement Support
• Complete special projects in a timely manner.

Knowledge/Skills/Abilities Required

• Positive attitude with a high aptitude to learn.
• Experience in a high-growth phase and scaling environment, startup experience a plus
• Previous customer service experience preferred.
• Strong troubleshooting and problem resolution skills.
• Working knowledge of TCP/IP, DHCP, L2/L3 switching and routing, firewall, security services, MFA/2FA, cloud security, etc.
• High proficiency in Microsoft Office applications with ability to guide new users on how to navigate systems.
• Ability to work with limited supervision and uses own judgement to problem solve on-level issues.
• Excellent interpersonal and communication skills (written and verbal) with proven capability to collaborate with team members to create efficient internal processes.
• Highly accountable to completing assigned tasks in a timely manner and report on progress as needed.
• Reliable and professional individual with ability to prioritize and complete multiple tasks accurately and efficiently.
• Ability to lift and carry IT hardware as needed

Qualifications

• High School Diploma or GED from an accredited institution
• Minimum 5 years' of experience 
• Bachelor’s Degree in IT-related program preferred.
• A , Network, or Microsoft certifications a plus

Work environment

Clinic and office settings

Physical demands

• Able to lift at least 50 lbs.
• Able to sit for long periods (at least 50%)
• Able to type and do computer work for long periods

Travel:

• Some interoffice travel may be required up to 10% with use of a company vehicle or personal vehicle mileage reimbursement 
• Ability to drive, must have a valid driver's license and in good standing with the Dept. of Motor Vehicles

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution) 
• 3 weeks PTO 
• 5 days Sick Time
• 7 Company holidays 2 Half-days 
• 401K with company match 
• Short & Long Term Disability 
• Educational Assistance 
• Shared company vehicles for required travel

Work authorization

Must have valid documentation and authorization to work in the U.S. (sponsorship or visa transfer not available)

Our company requires COVID-19 vaccinations for all current and future employees. Exemptions can be requested for those with a reasonable health or a religious/sincerely-held belief accommodation.

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. 

Notice to Staffing Agencies:It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding and cooperation.