At Dignity Health’s Arizona General Hospital we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. Also you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

ARIZONA GENERAL HOSPITAL

This Supervisor position requires onsite presence 5 days per week as you will provide oversight to staff at several locations

Oversees the daily operations of the Registration department. Will monitor, coordinate and evaluate the activities of all staff to ensure best and quick service is provided to patients. Provides direction and coordinates efforts for registration, prior authorization & scheduling for staff and patients. Responsible for daily administration of tasks, timeliness with scheduling, customer service, patient satisfaction, conflict resolution, staff management, and smooth operations for registration department.

Education and Experience:

• Minimum 2 years experience working in a hospital patient registration department, physician office setting, healthcare insurance company, or revenue-cycle related role in a healthcare setting
• Supervisory experience strongly preferred
• High School Diploma or GED equivalent
• American Heart Association Basic Life Support certification required
• Must have excellent communication skills including phone etiquette
• Must be able to utilize independent decision-making and work independently
• Must be able to delegate and follow-up with assigned duties, work under stressful situations and show initiative