• Handle customer inquiries and assign technician and work tickets to resolve problems
• Maintain appointment calendars and schedule meetings
• Process Accounts Payable, and match receivers to purchase orders and invoices
• Answer phones, enter data, distribute mail, process invoices, billing, banking, shipping/receiving, and other duties as needed
• Perform other duties as required

• Must have a High School Diploma or GED
• Must have previous experience in Customer Services and basic Accounting
• Must be computer literate with accurate data entry skills
• Must have the ability to build a rapport with clients
• Must have excellent communication, phone etiquette, customer service, and organizational skills
• Must be able to multi-task, pay attention to detail, prioritize work, with the ability to work well under pressure

Job Summary