JOB SUMMARY
Assist the Regional Ombudsman with clerical operations, volunteer reports, and trainings.
ESSENTIAL FUNCTIONS:
1. Work closely with the assigned Ombudsman.
2. Recruit and assist in training volunteer Ombudsman.
3. Keep Volunteer Ombudsman attendance forms, volunteer hours, and other required statistics and documentation.
4. Submit volunteer hours monthly to the Regional Ombudsman.
5. Attend Volunteer Ombudsman workshops as directed.
6. Contact Volunteer Ombudsman monthly to obtain statistics and reports.
7. Follow Ombudsman Program Policies and Procedures under state guidelines.
8. Assist in the coordination of Volunteer Ombudsman Appreciation Day.
9. Attend Volunteer Ombudsman workshops as directed.
10. All other duties as assigned.
WORK ENVIRONMENT
Working environment is primarily an office or clinical setting, with very frequent travel to Long Term Care Facilities throughout NW Arkansas in all types of weather conditions. The noise level in the usual work environment is moderate.
JOB CLASSIFICATION: Part time; Hourly

20 hours per week; $12.88 per hour

KNOWLEDGE, SKILLS AND ABILITIES:
Good interpersonal skills
Good working knowledge of the Agency and its services
Be self-directed
Ability to work effectively with the elderly
Empathy for and show awareness of nursing home resident’s needs and problems
JOB SPECIFICATIONS:
Must have a high school diploma, knowledge of basic computer operations, good telephone and communication skills, experience in basic clerical functions, and experience with the aging population is preferred.